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Bespoke Software Development

Discover our Microsoft Dynamics CRM custom
software services, mobile apps and consultancy.

The applications and business software that you use to run your organisation and interface with customers determines your internal efficiency, business agility and your customers’ experience. While there are many excellent out-of-the-box software packages available, their mass-market, boiler-plate design can make using them a compromise. Our bespoke software development can transform an out of the box solution into a software package that works in harmony with your business.

When you run your business with bespoke software, written for how you want to operate, you can build in the efficiency and levels of service that you need to get the job done your way. If you need customer-facing applications and web portals, our bespoke software development team can design them to bring the best experience of your company to the market.

At Nouveau, we specialise in developing online, offline and mobile application solutions. Our bespoke software development team is based entirely in-house, and our focus is on creating solutions that improve your business’ efficiency, productivity and insight. If you are experiencing problems with your current software, or have integration issues, our bespoke software development team will write and implement modifications to overcome these problems. Crucially, we’re experienced in developing solutions with a strong end-user focus, incorporating ease-of-use for your employees and customers alike.

When we work with you, our starting point is to assess what you already have, and what your current issues are, before presenting you with options so you can control your costs. We use both open source and Microsoft platforms, as well as tools to create solutions that fit effortlessly within your business, so that you can focus on your work, rather than your software.

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Download our brochure on Bespoke Software Development.

Custom CRM Development

NSL CRM for Leisure

Our NSL CRM solution is designed for leisure centres, sporting and entertainment venues, and tourist attractions. It helps these organisations manage their customers from the initial engagement and ticketing, through to additional marketing activities, such as: segmentation, cross-selling and retention. It’s based on Microsoft software and is fully integrated within the MS Office suite.

PROP-SYS: Proposal Management

Our PROP-SYS solution is a system designed to help manage the sales-aid leasing process. It covers all stages of process, from the initial online proposal, through to the end of lease management. The interface consists of simple to use screens that intuitively guide the user through the lease process. A full audit trail is automatically generated via PROP-SYS’s integration with the Microsoft Dynamic CRM.

For more information about our services, get in touch with our expert consultants on 0118 918 6822. Alternatively, fill in our contact form, and we’ll get back to you shortly.

NSL CRM for Ticketing

Our NSL CRM Solution for Ticketing is a web-based package for ticketed events, sport, festivals and box offices. It helps organisations to manage, promote and sell ticketed events. Built on Microsoft Dynamics CRM platform, Ticketing provides a range of powerful marketing and reporting tools that enable organisations to promote and streamline events in real-time.

Microsoft Dynamics CRM Customisation

Sometimes an out of the box solution doesn’t quite work how you want it to, or doesn’t quite suit your unique business processes and this is where our team can help. With many years of experience implementing Microsoft Dynamics CRM customisation for clients we can custom-fit your CRM software to your business needs.

Business Intelligence Reporting

Volume of data is growing at a colossal rate and many organisations struggle to interpret this data into meaningful and intelligent business insight. Our expert team will transform your data and enable you to make business decisions based on sound business intelligence.

We highly recommend Nouveau and the solutions they offer. Entering into this area was a new enterprise for us and the solution made it easy to get underway. Since installation our company has grown year on year and our requirements have changed along the way, the system has grown with us and where we have needed extra functions the developers have worked with us to ensure our business needs have been met at all times. We have had continued help, advice and support from dedicated staff.

Melanie Santos Fernandez

Horizon Events and Productions Limited

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Case Studies

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” I would like to take this opportunity to thank you for all the prompt assistance you provided us with during this project.

Could you kindly express our gratitude to your engineers for the excellent work they carried out for us. “

Farhad | London Borough of Hounslow

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” Being responsible for IT in an organisation which is very tech dependant is a real challenge, especially having no formal IT experience myself.  Having the Nouveau team at the end of the phone is a real-life saver and I have needed a life line many times.  I most appreciate the accessibility, knowledge and friendliness of the team. “

Judith Ball | CFO | Aspen Worldwide

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” The company I work for has been using Nouveau Solutions for the past 15+ years and I have had the pleasure myself to build up a good, close relationship with them for about 12 of those years.

Nouveau Solutions have dedicated teams for each different area that are made up of very knowledgeable technicians and engineers that specialise in their specific area of expertise. It is due to this that I always feel confident that Nouveau Solutions will be able to deliver us any IT services that we may request from them (there has been a lot over the years).

They have always gone above and beyond to deliver high quality professional IT services to meet any requirements that we throw at them within any timeframes that we may set.

On top of the ad-hoc IT services we request from Nouveau Solutions, they also monitor, manage, maintain and support some of our network infrastructure and have always been on hand to resolve any issues that may be noticed via their monitoring or raised by us within a timely manner.

We also purchase the majority of our IT equipment including hardware, software and licensing through Nouveau Solutions which is always at a reasonable price and always received within a timely manner.

Since day one of our relationship with Nouveau Solutions we have been appointed to the same one account manager which has allowed him to get to know our business very well. The service that has been provided by him to us has been nothing but exceptional. He always comes across as knowledgeable in any business discussions that we may have and has always been happy to take the time to communicate with us, make us aware of anything that we need to be aware of, or provide us with updates on anything.  I have always had the impression that his main priority is to ensure that we are happy with everything that Nouveau Solutions provides to us and he will do anything to ensure that is the case.

All in all, I have nothing but praise to offer for Nouveau Solutions and would highly recommend them to any company that was looking for an IT services company.  There are definitely no plans here to switch to a different IT services company for the foreseeable future.

Here’s to many more years with using Nouveau Solutions! “

Lee Burgess | IT Systems Administrator | Combined Independents (Holdings) Ltd

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” Nouveau have been brilliant from start to finish – very professional and competitive with their service and pricing. We needed a large number of Firewalls to deploy across our global company over a very short time period and thanks to Jack’s excellent availability, Nouveau’s turn-around time was extremely swift, even with nearly no notice. Nouveau not only provided us with the hardware  – one of their competent technicians supplied us with some design work in the past to help with our data centre firewalls replacement project! Nouveau have been great to work with. “

Hassan Ashraf | IT Service and Infrastructure Manager | Everlight Radiology

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” In the summer of 2017, I approached Nouveau in the hope of finding a competent partner that could help us through an upcoming hardware refresh. A priority of ours was to discover a local business (within 20 miles) that excelled and specialised in HPE, Dell, Fortinet and Microsoft/Office 365 as we planned to refresh our whole core infrastructure,. This included storage, infrastructure hosting and networking (core, access and perimeter) for our headquarters and our other branches. After an extensive phase of speccing, detail planning and quoting, Andy Swain and his team were able to offer a “spot on” solution for our demands with a very high cost/value ratio. This project led to a very open and trusting partnership with Nouveau and made them our No.1 partner within IT. “

Stefan Nader | Ensilica

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