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Cookie Policy

What Are Cookies?

Like the vast majority of other websites, we use ‘cookies’ in order to provide you with the best possible experience when you visit it. Cookies are small text files that are stored on your computer when you visit a web page. They can have many purposes, and among other things may be used to store your preferences, keep you logged into a website, or to collect visitor statistics – e.g. finding out how many users viewed the site and the pages they accessed.

Cookies may be set by the website you are visiting, or by third parties who provide content that is embedded upon the site – such as YouTube videos. Some cookies are deleted automatically when you close your browser, others remain for longer periods – e.g. to retain any website preferences you have set on previous occasions.

None of the cookies stored by Nouveau contain personally identifying information, and we do not use any cookies for the purposes of targeted advertising. By visiting the Nouveau website you consent to cookies being stored on your computer or device. If you wish, you can disable cookies via your browser settings, however some website functionality may not work as expected.

What Cookies are Used on the Nouveau Website?

Below are more details about the cookies that are stored when you visit the Nouveau site. These are broken down into the 4 separate categories suggested by the International Chamber of Commerce (ICC).

Strictly Necessary Cookies

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

‘Strictly Necessary’ cookies stored when a user visits this website:

Cookie Name: Set By: Purpose:
PHPSESSID
Nouveau
Nouveau_ws
Nouveau These cookies may be used to keep track of the current user’s session – for example to provide specific functionality to certain visitors, such as logged in users. Some parts of the website may not function correctly if these cookies are not stored.

Performance Cookies

These cookies collect information about how visitors use a website, for instance which pages visitors go to most
often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

‘Performance’ cookies stored when a user visits this website:

Functionality Cookies

These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog.

‘Functionality’ cookies stored when a user visits this website:

 

Cookie Name: Set By: Purpose: More Info:
comment_author
comment_author_email
comment_author_url
Nouveau These cookies are stored if you leave a comment on our blog. This is purely for the purposes of storing your name, email address, and URL so that you do not have to re-enter them on future occasions. They are not used for any other purpose. More Info »
NID
SNID
khcookie
testcookie
PREF
(etc)
Google Maps This cookie is stored when you visit the ‘Contact Us’ page, which includes an embedded Google Map. More Info »
wow.session
wow.anonymousid
wow.utmvalues
wow.schedule
wow.data
wow.trackingdata
ASPXAUTH
ASP.NET_SessionId
Communigator These cookies are set by Communigator. They include both Essential and Analytical cookies. Essential cookies: These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, and to use online forms.

Analytical cookies: They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

More Info »

Targeting or Advertising Cookies

These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers.

No ‘targeting or advertising’ cookies will be stored by us when a user visits this website.

How can I prevent cookies from being stored?

If you wish, you can set up your web browser (e.g. Internet Explorer, Mozilla Firefox, Google Chrome etc) to prevent cookies from being stored when you visit a website. Depending on the browser you are using, you can choose just to prevent specific websites from setting cookies (e.g. Nouveau), or alternatively prevent all websites from storing cookies. You may also be able to control the types of cookies that can be stored, and delete any existing cookies that have been stored already. Please be aware that if you choose to do this, some functionality on this website may not work as expected.

Below are some links to pages containing information about how to manage cookies using your web browser:

In addition, if you wish to opt out of statistics being collected by Google Analytics, you can download a plugin provided by Google.

Please note that we do not have control over any cookies set by third party services. Therefore the cookies stored by these services may vary from those shown above, and may change over time. If you would like to find out more about cookies set by these services and how to manage them, you are encouraged to view the privacy policies for these services.

Further Sources of Information

If you would like further information about cookies, please see the sources of information below:


” I would like to take this opportunity to thank you for all the prompt assistance you provided us with during this project.

Could you kindly express our gratitude to your engineers for the excellent work they carried out for us. “

Farhad | London Borough of Hounslow

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” Being responsible for IT in an organisation which is very tech dependant is a real challenge, especially having no formal IT experience myself.  Having the Nouveau team at the end of the phone is a real-life saver and I have needed a life line many times.  I most appreciate the accessibility, knowledge and friendliness of the team. “

Judith Ball | CFO | Aspen Worldwide

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Euronics Logo
” The company I work for has been using Nouveau Solutions for the past 15+ years and I have had the pleasure myself to build up a good, close relationship with them for about 12 of those years.

Nouveau Solutions have dedicated teams for each different area that are made up of very knowledgeable technicians and engineers that specialise in their specific area of expertise. It is due to this that I always feel confident that Nouveau Solutions will be able to deliver us any IT services that we may request from them (there has been a lot over the years).

They have always gone above and beyond to deliver high quality professional IT services to meet any requirements that we throw at them within any timeframes that we may set.

On top of the ad-hoc IT services we request from Nouveau Solutions, they also monitor, manage, maintain and support some of our network infrastructure and have always been on hand to resolve any issues that may be noticed via their monitoring or raised by us within a timely manner.

We also purchase the majority of our IT equipment including hardware, software and licensing through Nouveau Solutions which is always at a reasonable price and always received within a timely manner.

Since day one of our relationship with Nouveau Solutions we have been appointed to the same one account manager which has allowed him to get to know our business very well. The service that has been provided by him to us has been nothing but exceptional. He always comes across as knowledgeable in any business discussions that we may have and has always been happy to take the time to communicate with us, make us aware of anything that we need to be aware of, or provide us with updates on anything.  I have always had the impression that his main priority is to ensure that we are happy with everything that Nouveau Solutions provides to us and he will do anything to ensure that is the case.

All in all, I have nothing but praise to offer for Nouveau Solutions and would highly recommend them to any company that was looking for an IT services company.  There are definitely no plans here to switch to a different IT services company for the foreseeable future.

Here’s to many more years with using Nouveau Solutions! “

Lee Burgess | IT Systems Administrator | Combined Independents (Holdings) Ltd

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” Nouveau have been brilliant from start to finish – very professional and competitive with their service and pricing. We needed a large number of Firewalls to deploy across our global company over a very short time period and thanks to Jack’s excellent availability, Nouveau’s turn-around time was extremely swift, even with nearly no notice. Nouveau not only provided us with the hardware  – one of their competent technicians supplied us with some design work in the past to help with our data centre firewalls replacement project! Nouveau have been great to work with. “

Hassan Ashraf | IT Service and Infrastructure Manager | Everlight Radiology

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” In the summer of 2017, I approached Nouveau in the hope of finding a competent partner that could help us through an upcoming hardware refresh. A priority of ours was to discover a local business (within 20 miles) that excelled and specialised in HPE, Dell, Fortinet and Microsoft/Office 365 as we planned to refresh our whole core infrastructure,. This included storage, infrastructure hosting and networking (core, access and perimeter) for our headquarters and our other branches. After an extensive phase of speccing, detail planning and quoting, Andy Swain and his team were able to offer a “spot on” solution for our demands with a very high cost/value ratio. This project led to a very open and trusting partnership with Nouveau and made them our No.1 partner within IT. “

Stefan Nader | Ensilica

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