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    Tackling Today’s Emerging Cyber Challenges

    The widespread disruption caused by the global pandemic has left those in higher education reeling and with many challenges. We recognise that educators are working hard to keep students safe by deploying remote and online learning solutions to support what’s fast becoming a ‘new normal’ for higher education. The impact of coronavirus has led to a dramatic shift in remote learning. Not only has this resulted in a steep learning curve for educators to form a new curriculum, but also a challenge in offering continuous remote access to course content, at scale and, most importantly, securely.


    The increased demand for online solutions has stretched IT departments to the limits to ensure the right infrastructure is in place. As the technical boundaries have shifted, so too have the threats. The increase in remote learning has put more demands on networks and VPNs, and there has been a spike in web-based malware and phishing attacks. More recently, several leading colleges and universities have been hit with highly publicised ransomware attacks that have seen hackers infiltrate computer networks, steal data and then demand payments to unlock systems. Not only have these latest incidents led to massive disruption at a time when universities are dealing with many issues and while enrolling students but have also raised concerns over data breaches.


    The rapid adoption of remote and cloud-based learning across the education sector creates many security implications, but also requires a shared responsibility model. Students must be made aware of the latest online threats and trained in cybersecurity basics. It’s also important for them to follow good personal password hygiene and understand what to do if they suspect a threat. Now is the time for those in higher education to review their policies and practices to ensure that they are fit for purpose when it comes to remote and online learning.


    As more students operate remotely, there is an increase in home-based devices connected to networks. To protect data and security, universities and colleges now need to insist on the use of secured VPN connections to transfer data. As learning continues to shift online, there also needs to be a hardening of web-based security. Students need to be made aware of possible threats and follow the latest guidelines. Web-based applications must also be able to detect and deal with unauthorised connections and activity.

    With an expected rise in cyberattacks, universities and colleges need to consider platforms that can monitor infrastructure and network usage, detect security breaches, and carry out a thorough investigation following a security event. The recent growth in remote and distance learning is likely to result in a long-term sea change in the way higher education is delivered. And, although initially challenging to set up, it could produce many benefits – including a rise in those attending higher education in the future.


    Fortinet offers intelligent, seamless protection across the expanding attack surface. Nouveau solutions is a trusted IT partner in consulting, designing, and implementing solutions that provide support in cloud, compliance, and cybersecurity. Our experience and expertise in delivering and proactively monitoring security services, combined through Fortinet solutions enables us to detect and respond to both malicious and non-malicious; internal and external threats, keeping your information secure. Together, we can improve your security posture and increase your operational resilience by learning and adapting to the changing threat landscape to identify and address negligence or criminal behaviour.

    If you have any questions, please get in touch with us by emailing to or calling 01189 186822.

    ” I would like to take this opportunity to thank you for all the prompt assistance you provided us with during this project.

    Could you kindly express our gratitude to your engineers for the excellent work they carried out for us. “

    Farhad | London Borough of Hounslow


    ” Being responsible for IT in an organisation which is very tech dependant is a real challenge, especially having no formal IT experience myself.  Having the Nouveau team at the end of the phone is a real-life saver and I have needed a life line many times.  I most appreciate the accessibility, knowledge and friendliness of the team. “

    Judith Ball | CFO | Aspen Worldwide


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    ” The company I work for has been using Nouveau Solutions for the past 15+ years and I have had the pleasure myself to build up a good, close relationship with them for about 12 of those years.

    Nouveau Solutions have dedicated teams for each different area that are made up of very knowledgeable technicians and engineers that specialise in their specific area of expertise. It is due to this that I always feel confident that Nouveau Solutions will be able to deliver us any IT services that we may request from them (there has been a lot over the years).

    They have always gone above and beyond to deliver high quality professional IT services to meet any requirements that we throw at them within any timeframes that we may set.

    On top of the ad-hoc IT services we request from Nouveau Solutions, they also monitor, manage, maintain and support some of our network infrastructure and have always been on hand to resolve any issues that may be noticed via their monitoring or raised by us within a timely manner.

    We also purchase the majority of our IT equipment including hardware, software and licensing through Nouveau Solutions which is always at a reasonable price and always received within a timely manner.

    Since day one of our relationship with Nouveau Solutions we have been appointed to the same one account manager which has allowed him to get to know our business very well. The service that has been provided by him to us has been nothing but exceptional. He always comes across as knowledgeable in any business discussions that we may have and has always been happy to take the time to communicate with us, make us aware of anything that we need to be aware of, or provide us with updates on anything.  I have always had the impression that his main priority is to ensure that we are happy with everything that Nouveau Solutions provides to us and he will do anything to ensure that is the case.

    All in all, I have nothing but praise to offer for Nouveau Solutions and would highly recommend them to any company that was looking for an IT services company.  There are definitely no plans here to switch to a different IT services company for the foreseeable future.

    Here’s to many more years with using Nouveau Solutions! “

    Lee Burgess | IT Systems Administrator | Combined Independents (Holdings) Ltd


    ” Nouveau have been brilliant from start to finish – very professional and competitive with their service and pricing. We needed a large number of Firewalls to deploy across our global company over a very short time period and thanks to Jack’s excellent availability, Nouveau’s turn-around time was extremely swift, even with nearly no notice. Nouveau not only provided us with the hardware  – one of their competent technicians supplied us with some design work in the past to help with our data centre firewalls replacement project! Nouveau have been great to work with. “

    Hassan Ashraf | IT Service and Infrastructure Manager | Everlight Radiology


    ” In the summer of 2017, I approached Nouveau in the hope of finding a competent partner that could help us through an upcoming hardware refresh. A priority of ours was to discover a local business (within 20 miles) that excelled and specialised in HPE, Dell, Fortinet and Microsoft/Office 365 as we planned to refresh our whole core infrastructure,. This included storage, infrastructure hosting and networking (core, access and perimeter) for our headquarters and our other branches. After an extensive phase of speccing, detail planning and quoting, Andy Swain and his team were able to offer a “spot on” solution for our demands with a very high cost/value ratio. This project led to a very open and trusting partnership with Nouveau and made them our No.1 partner within IT. “

    Stefan Nader | Ensilica