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    Security Newsletter – June 2020

    Proactive Managed Service

    Cyber threats continue to rise for organisations across the entire world and it is common to hear of reputable companies being breached. IT departments are expected to run their systems for 24×7 x 365 days a year so that they can support regular business operations securely.

    We here at Nouveau believe that firewalls and antivirus are no longer enough to cut it in a world of continuously evolving cyber threats. Our Proactive Managed Services wrap around your traditional security solutions in order to provide you with a complete, transparent and fully managed service that keeps your business secure. Experience less downtime, easier management and better security. Read about how the growing demands for proactive cybersecurity are driving changes in the way business face their security issues here in our article in The Business Magazine.


    Working from home in the future? Re-evaluate your current security strategy.

    Many of us have been working from home for a few months now, but many organisations continue to have concerns about the effectiveness and security of their home working solutions.

    In many cases, people believe home working is less secure than in traditional office-based setups. We are here to tell you that it doesn’t have to be. Whether you have started to implement remote working elements of your business continuity plans or require some support in setting up these components, we remain dedicated to providing you with continued support to ensure that your business stays secure, collaborative and efficient.

    To learn more about secure remote working solutions without compromise in security, collaboration and efficiency, click here.


    Nouveau become first Expert Integrator, MSSP and Marketplace Partner in the UK

    Following Fortinet’s reworking of their partnership programme, Nouveau are now considered the first partners in the UK to achieve Integrator, MSSP and Marketplace status at Expert level. You can read more about our new partnership status under the Engage programme by reading our blog here.

    End of Life notification: Fortinet 8×5

    Fortinet continues to move forward with adapting their FortiCare services to the changes in our customer’s business needs. As the next step in the 8×5 FortiCare phase-out project that began in 2019 Q1, all 8×5 FortiCare support options have been removed from the pricelist.

    Two levels are now available: 24×7 and Advanced Support Engineer (ASE). ASE provides higher ticket servicing for faster starts and ticket resolution

    Speak to your account manager to understand the wider value of 24×7 and how you can start benefitting right away.

    Rise in Phishing Healthcare Scams

    Over the last few months, reports indicate that there has been a significant rise in phishing scams using COVID-19 as a medium to scaremonger and deceive recipients. These attacks have been carried out on a wide variety of targets including, but not limited to, end-users of businesses, government organisations and medical service providers.

    Most of these incidents are phishing attacks that infect networks with ransomware. Many have been sent from spoofed World Health Organisation (WHO) and NHS email addresses whereas others have been from fake companies offering equipment in response against the virus.

    We would like to take this opportunity to inform our customers about these prevalent scams – the best form of defence against phishing scams is vigilance. To read more about how to spot phishing scams, please visit our top tips page here.

    New Products – FortiGate 40F + 200F

    Fortinet have announced two new FortiGate Firewall products: the FortiGate 40F, which has been available for a few months now, and the brand new FortiGate 200F.

    The F Series FortiGate Firewalls continue to provide end-to-end network security with one platform, one network security operating system and unified policy management, or providing the industry’s best protection against the most advanced security threats and targeted attacks.

    It may be worth considering an upgrade to the Fortinet F series if your organisation is currently using a D series Firewall or older. Fortinet F firewalls have large increases in NGFW throughput, Threat Protection Throughput and SSL Inspection Throughput amongst a variety of other benefits.

    Fortinet solutions in combination with Nouveau’s Managed Services provide top of the line security for all organisations. For more information on how our managed services can help keep your business secure whilst reducing resource burdens, please click here.

    For more information about the FortiGate F series, please contact us by emailing to or calling 0118 9186822.


    UTM bundle renamed to UTP bundle

    Fortinet’s Unified Threat Management (UTM) bundle has been renamed to the Unified Threat Protection bundle (UTP). This name change reflects Fortinet’s focus on the protection of your infrastructure.

    We thought we should notify of these changes to avoid any confusion in the future.

    ” I would like to take this opportunity to thank you for all the prompt assistance you provided us with during this project.

    Could you kindly express our gratitude to your engineers for the excellent work they carried out for us. “

    Farhad | London Borough of Hounslow


    ” Being responsible for IT in an organisation which is very tech dependant is a real challenge, especially having no formal IT experience myself.  Having the Nouveau team at the end of the phone is a real-life saver and I have needed a life line many times.  I most appreciate the accessibility, knowledge and friendliness of the team. “

    Judith Ball | CFO | Aspen Worldwide


    Euronics Logo
    ” The company I work for has been using Nouveau Solutions for the past 15+ years and I have had the pleasure myself to build up a good, close relationship with them for about 12 of those years.

    Nouveau Solutions have dedicated teams for each different area that are made up of very knowledgeable technicians and engineers that specialise in their specific area of expertise. It is due to this that I always feel confident that Nouveau Solutions will be able to deliver us any IT services that we may request from them (there has been a lot over the years).

    They have always gone above and beyond to deliver high quality professional IT services to meet any requirements that we throw at them within any timeframes that we may set.

    On top of the ad-hoc IT services we request from Nouveau Solutions, they also monitor, manage, maintain and support some of our network infrastructure and have always been on hand to resolve any issues that may be noticed via their monitoring or raised by us within a timely manner.

    We also purchase the majority of our IT equipment including hardware, software and licensing through Nouveau Solutions which is always at a reasonable price and always received within a timely manner.

    Since day one of our relationship with Nouveau Solutions we have been appointed to the same one account manager which has allowed him to get to know our business very well. The service that has been provided by him to us has been nothing but exceptional. He always comes across as knowledgeable in any business discussions that we may have and has always been happy to take the time to communicate with us, make us aware of anything that we need to be aware of, or provide us with updates on anything.  I have always had the impression that his main priority is to ensure that we are happy with everything that Nouveau Solutions provides to us and he will do anything to ensure that is the case.

    All in all, I have nothing but praise to offer for Nouveau Solutions and would highly recommend them to any company that was looking for an IT services company.  There are definitely no plans here to switch to a different IT services company for the foreseeable future.

    Here’s to many more years with using Nouveau Solutions! “

    Lee Burgess | IT Systems Administrator | Combined Independents (Holdings) Ltd


    ” Nouveau have been brilliant from start to finish – very professional and competitive with their service and pricing. We needed a large number of Firewalls to deploy across our global company over a very short time period and thanks to Jack’s excellent availability, Nouveau’s turn-around time was extremely swift, even with nearly no notice. Nouveau not only provided us with the hardware  – one of their competent technicians supplied us with some design work in the past to help with our data centre firewalls replacement project! Nouveau have been great to work with. “

    Hassan Ashraf | IT Service and Infrastructure Manager | Everlight Radiology


    ” In the summer of 2017, I approached Nouveau in the hope of finding a competent partner that could help us through an upcoming hardware refresh. A priority of ours was to discover a local business (within 20 miles) that excelled and specialised in HPE, Dell, Fortinet and Microsoft/Office 365 as we planned to refresh our whole core infrastructure,. This included storage, infrastructure hosting and networking (core, access and perimeter) for our headquarters and our other branches. After an extensive phase of speccing, detail planning and quoting, Andy Swain and his team were able to offer a “spot on” solution for our demands with a very high cost/value ratio. This project led to a very open and trusting partnership with Nouveau and made them our No.1 partner within IT. “

    Stefan Nader | Ensilica