Enhanced Managed Services offering: Solarwinds N-Able
We always strive to be ahead in our industry, and as a result we have invested in making sure that our Managed Services offering is class leading and second to none. As such, we’re proud to announce that we’ve implemented Solarwinds N-Able, which monitors our client’s environments and alerts us when it has detected a problem. Our Service Desk will then diagnose and fix the issue – in many instances before they even become apparent to the user – keeping productivity high and interruptions low.
These enhancements to our managed service solutions provides you with complete peace of mind that we are proactively managing your networks, systems and information technology infrastructure, leaving you to focus on other business priorities.
Answering your questions:
- What can N-central monitor?
N-central will automatically detect almost any IP-connected devices, and with hundreds of built-in monitoring services, it can monitor just about anything.
- Can N-central handle all of my devices?
Yes, it’s used in a variety of establishments and the usage is in the 1,000s, monitoring over a million devices. We use the system to monitor more than 25,000 devices for a single client.
- Can it remotely connect to customers through a firewall?
N-Central can monitor whether it’s a firewall or a roaming laptop, there are a variety of ways that allow remote connection.
- Can reports be produced?
N-Central can produce historical data that can be stored, and detailed reports can be produced that can be shared at consultative and executive level.