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Business Moves Group (BMG) is an office and commercial relocation change management company, operating primarily out of the UK and offering high quality solutions to its clients’ individual needs and requirements.

BMG serves clients from offices in Reading, Leeds, Birmingham, Manchester, Glasgow, Edinburgh and London. Offering a ‘Minimum Disruption’ service to the client and ensuring zero business downtime.

BMG approached Nouveau Solutions as they faced challenges with the day to day reliability of their IT Infrastructure and the support that was offered by their existing IT partner.

BMG runs a multi-site organisation based all over the country, with the requirement of running independent applications (specific to their industry) coupled with the usual applications that are required in a normal, day to day business.

Requirements
The company required a complete overhaul of their IT infrastructure and were looking to select a new partner to deliver all of their security and managed services requirements. It was also essential to have a smooth transition from their existing provider through to Nouveau Solutions in order that their customers were unaffected by the changes and enhancements that needed to be implemented.

What we implemented
We designed a new, private cloud infrastructure which incorporated a centralised server in a data centre with secure access from all sites.

A specific part of the new requirement was to have additional resilience built in using Microsoft Clustering Technologies, with the benefit of failover SANs, Network Switching and internet connectivity.

Nouveau implemented new internet connections and dedicated firewalls across the remote sites supported by secure VPNs accessing the data centre. The system was set up to use a farm of RDP servers on the front end in the data centre, providing access to standard office applications for all users.

Once these were installed, a full test plan was carried out on all data and applications before finally being migrated across to the new infrastructure across a weekend. Nouveau Solutions then took over the full control of the systems and support of the helpdesk facilities.

The changeover itself was seamless and many users did not notice any changes.  Users now have a service which has been brought up to date to handle the ever evolving challenges related to Information Technology.


” I would like to take this opportunity to thank you for all the prompt assistance you provided us with during this project.

Could you kindly express our gratitude to your engineers for the excellent work they carried out for us. “

Farhad | London Borough of Hounslow

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” Being responsible for IT in an organisation which is very tech dependant is a real challenge, especially having no formal IT experience myself.  Having the Nouveau team at the end of the phone is a real-life saver and I have needed a life line many times.  I most appreciate the accessibility, knowledge and friendliness of the team. “

Judith Ball | CFO | Aspen Worldwide

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” The company I work for has been using Nouveau Solutions for the past 15+ years and I have had the pleasure myself to build up a good, close relationship with them for about 12 of those years.

Nouveau Solutions have dedicated teams for each different area that are made up of very knowledgeable technicians and engineers that specialise in their specific area of expertise. It is due to this that I always feel confident that Nouveau Solutions will be able to deliver us any IT services that we may request from them (there has been a lot over the years).

They have always gone above and beyond to deliver high quality professional IT services to meet any requirements that we throw at them within any timeframes that we may set.

On top of the ad-hoc IT services we request from Nouveau Solutions, they also monitor, manage, maintain and support some of our network infrastructure and have always been on hand to resolve any issues that may be noticed via their monitoring or raised by us within a timely manner.

We also purchase the majority of our IT equipment including hardware, software and licensing through Nouveau Solutions which is always at a reasonable price and always received within a timely manner.

Since day one of our relationship with Nouveau Solutions we have been appointed to the same one account manager which has allowed him to get to know our business very well. The service that has been provided by him to us has been nothing but exceptional. He always comes across as knowledgeable in any business discussions that we may have and has always been happy to take the time to communicate with us, make us aware of anything that we need to be aware of, or provide us with updates on anything.  I have always had the impression that his main priority is to ensure that we are happy with everything that Nouveau Solutions provides to us and he will do anything to ensure that is the case.

All in all, I have nothing but praise to offer for Nouveau Solutions and would highly recommend them to any company that was looking for an IT services company.  There are definitely no plans here to switch to a different IT services company for the foreseeable future.

Here’s to many more years with using Nouveau Solutions! “

Lee Burgess | IT Systems Administrator | Combined Independents (Holdings) Ltd

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” Nouveau have been brilliant from start to finish – very professional and competitive with their service and pricing. We needed a large number of Firewalls to deploy across our global company over a very short time period and thanks to Jack’s excellent availability, Nouveau’s turn-around time was extremely swift, even with nearly no notice. Nouveau not only provided us with the hardware  – one of their competent technicians supplied us with some design work in the past to help with our data centre firewalls replacement project! Nouveau have been great to work with. “

Hassan Ashraf | IT Service and Infrastructure Manager | Everlight Radiology

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” In the summer of 2017, I approached Nouveau in the hope of finding a competent partner that could help us through an upcoming hardware refresh. A priority of ours was to discover a local business (within 20 miles) that excelled and specialised in HPE, Dell, Fortinet and Microsoft/Office 365 as we planned to refresh our whole core infrastructure,. This included storage, infrastructure hosting and networking (core, access and perimeter) for our headquarters and our other branches. After an extensive phase of speccing, detail planning and quoting, Andy Swain and his team were able to offer a “spot on” solution for our demands with a very high cost/value ratio. This project led to a very open and trusting partnership with Nouveau and made them our No.1 partner within IT. “

Stefan Nader | Ensilica

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