Ian Johnson, Business Development Manager

1: What attracted you to Nouveau Solutions Ltd?

What initially interested me in Nouveau was the fact that it was an established business, management owned and funded that was just celebrating its 25 years.  My last employer whom I’d worked for 12 years had been through a number of acquisitions which is quite an unsettling experience, so the fact that Nouveau had the same management team in place who founded the company provided me with the comfort and stability that I was looking for.

Having worked with Berni (Head of Marketing) in my last company, she kindly provided the introduction to the rest of the Management Team to explore the company and the opportunities potentially available to me.

What became very apparent during my initial informal discussions with Leigh (Sales Manager) and Andy (Managing Director) was that there was a clear mutual understanding of the business and the direction/growth they desired and they were looking for individuals who were forward thinking and creative who’d bring ideas/suggestions to the management team to improve the business.

 

2: How’s it going so far?

You’d have to ask Andy and Leigh ?

I’m happy with the way I’ve integrated into the company.  I feel like I’ve already been here for years, which is a huge compliment to everyone in the company.

 

3: What do you enjoy about being a Business Development Manager?

For me it’s all about on-boarding new clients… from seeking out new clients, opening dialogue, understanding their business and becoming a trusted advisor is a process I find very rewarding.

 

4: What do you see as being the biggest IT challenge for organisations?

I think the biggest challenge currently facing many small to medium sized businesses is the lack of financial IT budget to support IT Managers.

IT is so fast moving and is a fundamental part of any company helping with customer experience, productivity, growth and how an organisation can differentiate themselves. Most IT Managers I speak to, have the best intentions and want to build/provide systems that enable and work for the business, however there seems to be a view that IT is a cost outlay rather than an investment.

 

5: If you weren’t in Sales, what other role could you see yourself doing?

I think I would still be in IT, but maybe within a role in Vendor Management or Engineering.  I like working within the IT industry as it’s so fast paced and constantly evolving which keeps me on my toes to constantly refresh my understanding and keep abreast of new trends which I can share with customers and colleagues. As a people person I enjoy building relationships with my clients, suppliers and colleagues and hopefully to be viewed as a trust advisor and expert.

 

6: If you could have 4 famous dinner guests, who would they be, past or present?

David Attenborough: HERO! No more to be said than that.  You only need to look at the impact he made on the recent Planet II by demonstrating the damage that plastic materials is causing to marine life!

Marilyn Monroe: Aside from the obvious! I believe her amazing stories about the people she met during a game-changing part of history (JFK, Elvis, Rat Pack and many more) would be thoroughly entertaining.

Dwight D Eisenhower: No dinner party would be complete without some discussion around politics.  He would provide some amazing insight from his days as the leader of WWII Allied Forces and US President!

Steve Tyler: One of my musical heroes who has been in the industry for over 45 years, so I’m sure we’d be able to persuade him to get his guitar out at some point and have a great Jam.

 

7: What technology device could you not live without?

My Smartphone, and it has to be Apple… I have adopted the full Apple suite – yes, I’m an iSheep!

 

8: How do you unwind at the end of a day?

Listen to music and building Lego (with my 5 year old son) ?  

 

 

If you want get in touch with Ian, don’t hesitate to contact him at:

(e) ian.johnson@nouveau.co.uk

(t) 01189 186822

or visit his LinkedIn here.

 


” I would like to take this opportunity to thank you for all the prompt assistance you provided us with during this project.

Could you kindly express our gratitude to your engineers for the excellent work they carried out for us. “

Farhad | London Borough of Hounslow

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” Being responsible for IT in an organisation which is very tech dependant is a real challenge, especially having no formal IT experience myself.  Having the Nouveau team at the end of the phone is a real-life saver and I have needed a life line many times.  I most appreciate the accessibility, knowledge and friendliness of the team. “

Judith Ball | CFO | Aspen Worldwide

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” The company I work for has been using Nouveau Solutions for the past 15+ years and I have had the pleasure myself to build up a good, close relationship with them for about 12 of those years.

Nouveau Solutions have dedicated teams for each different area that are made up of very knowledgeable technicians and engineers that specialise in their specific area of expertise. It is due to this that I always feel confident that Nouveau Solutions will be able to deliver us any IT services that we may request from them (there has been a lot over the years).

They have always gone above and beyond to deliver high quality professional IT services to meet any requirements that we throw at them within any timeframes that we may set.

On top of the ad-hoc IT services we request from Nouveau Solutions, they also monitor, manage, maintain and support some of our network infrastructure and have always been on hand to resolve any issues that may be noticed via their monitoring or raised by us within a timely manner.

We also purchase the majority of our IT equipment including hardware, software and licensing through Nouveau Solutions which is always at a reasonable price and always received within a timely manner.

Since day one of our relationship with Nouveau Solutions we have been appointed to the same one account manager which has allowed him to get to know our business very well. The service that has been provided by him to us has been nothing but exceptional. He always comes across as knowledgeable in any business discussions that we may have and has always been happy to take the time to communicate with us, make us aware of anything that we need to be aware of, or provide us with updates on anything.  I have always had the impression that his main priority is to ensure that we are happy with everything that Nouveau Solutions provides to us and he will do anything to ensure that is the case.

All in all, I have nothing but praise to offer for Nouveau Solutions and would highly recommend them to any company that was looking for an IT services company.  There are definitely no plans here to switch to a different IT services company for the foreseeable future.

Here’s to many more years with using Nouveau Solutions! “

Lee Burgess | IT Systems Administrator | Combined Independents (Holdings) Ltd

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” Nouveau have been brilliant from start to finish – very professional and competitive with their service and pricing. We needed a large number of Firewalls to deploy across our global company over a very short time period and thanks to Jack’s excellent availability, Nouveau’s turn-around time was extremely swift, even with nearly no notice. Nouveau not only provided us with the hardware  – one of their competent technicians supplied us with some design work in the past to help with our data centre firewalls replacement project! Nouveau have been great to work with. “

Hassan Ashraf | IT Service and Infrastructure Manager | Everlight Radiology

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” In the summer of 2017, I approached Nouveau in the hope of finding a competent partner that could help us through an upcoming hardware refresh. A priority of ours was to discover a local business (within 20 miles) that excelled and specialised in HPE, Dell, Fortinet and Microsoft/Office 365 as we planned to refresh our whole core infrastructure,. This included storage, infrastructure hosting and networking (core, access and perimeter) for our headquarters and our other branches. After an extensive phase of speccing, detail planning and quoting, Andy Swain and his team were able to offer a “spot on” solution for our demands with a very high cost/value ratio. This project led to a very open and trusting partnership with Nouveau and made them our No.1 partner within IT. “

Stefan Nader | Ensilica

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