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    Fortinet News Update

    Mar 4, 2019

    Upgrade and Save!


    Were you aware that Fortinet has a trade up programme for end-of-order (EOO) Fortinet units for new models which allows you to access the latest Fortinet solutions, bringing you improved performance, updated security, and an advanced feature set whilst benefiting from real cost savings – up to 10%?


    Call 01189 186822 and learn whether you have an EOO Fortinet unit and can benefit from this trade up programme and cost savings by end of March 2019.

    Today's IT Challenges - Why now for SD-WAN?


    What is Fortigate SD-WAN?

    As businesses adopt the use of Saas/Iaas applications in multiple clouds, user application experience is suffering because WAN networks designed for a different era are not ready for the explosion of WAN traffic that cloud adoption brings.


    Fortigate SD-WAN replaces separate WAN routers, optimisation and security devices with a single solution that is application-aware, offers automatic WAN path control and multi-broadband support to improve application performance and reduce operating expenses and complexity. Fortinet provides native SD-WAN along with integrated advanced threat protection.


    According to ITProPortal, 2019 is the year of SD-WAN. That’s why we are running a webinar with Fortinet to our customers on Wednesday, 8th May, 2019  to help our customers understand the true capabilities of SD-WAN.  If you would like to register your interest in the webinar, please send an email to


    In the meantime, you can learn more about SD-WAN here. Here you can find one of our SD-WAN case studies and download the official Fortinet guide.

    End of Engineering Support Date


    Fortinet continually improves the operating system (known as FortiOS), to provide greater functionality and protection and releases new firmware versions for our clients to benefit from.


    This means that older versions are withdrawn and recently we were notified that FortiOS 5.2 and below have been retired.  We are aware that a number of our Fortinet clients are running this firmware version and we would recommend that you upgrade to a newer version to achieve:


    We appreciate that any upgrade requires careful consideration and planning and our team are here to help and ensure that any upgrade goes as smoothly as possible.

    To learn more about the benefits of upgrading to a later firmware release speak to your Account Manager.

    Advance Notification of End of Life 8x5 Bundle SKUs


    Considering the critical increase of the threat landscape, our customers should benefit from our best support services, including round-the-clock access to support services, and advanced replacement service for hardware failures. As a result, the 8×5 Bundle SKU’s will be removed for all product families. Standalone FortiCare 8×5 SKU’s will still be available.  We have been advised that this will take effect in the next couple of months.


    Speak to your Account Manager to understand the wider value of 24 x 7 and how you can start benefiting straight away.

    If you have any questions, please feel free to contact us by emailing to or by calling in on 01189 186822.

    For more updates like these, be sure to follow us on social media.

    ” I would like to take this opportunity to thank you for all the prompt assistance you provided us with during this project.

    Could you kindly express our gratitude to your engineers for the excellent work they carried out for us. “

    Farhad | London Borough of Hounslow


    ” Being responsible for IT in an organisation which is very tech dependant is a real challenge, especially having no formal IT experience myself.  Having the Nouveau team at the end of the phone is a real-life saver and I have needed a life line many times.  I most appreciate the accessibility, knowledge and friendliness of the team. “

    Judith Ball | CFO | Aspen Worldwide


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    ” The company I work for has been using Nouveau Solutions for the past 15+ years and I have had the pleasure myself to build up a good, close relationship with them for about 12 of those years.

    Nouveau Solutions have dedicated teams for each different area that are made up of very knowledgeable technicians and engineers that specialise in their specific area of expertise. It is due to this that I always feel confident that Nouveau Solutions will be able to deliver us any IT services that we may request from them (there has been a lot over the years).

    They have always gone above and beyond to deliver high quality professional IT services to meet any requirements that we throw at them within any timeframes that we may set.

    On top of the ad-hoc IT services we request from Nouveau Solutions, they also monitor, manage, maintain and support some of our network infrastructure and have always been on hand to resolve any issues that may be noticed via their monitoring or raised by us within a timely manner.

    We also purchase the majority of our IT equipment including hardware, software and licensing through Nouveau Solutions which is always at a reasonable price and always received within a timely manner.

    Since day one of our relationship with Nouveau Solutions we have been appointed to the same one account manager which has allowed him to get to know our business very well. The service that has been provided by him to us has been nothing but exceptional. He always comes across as knowledgeable in any business discussions that we may have and has always been happy to take the time to communicate with us, make us aware of anything that we need to be aware of, or provide us with updates on anything.  I have always had the impression that his main priority is to ensure that we are happy with everything that Nouveau Solutions provides to us and he will do anything to ensure that is the case.

    All in all, I have nothing but praise to offer for Nouveau Solutions and would highly recommend them to any company that was looking for an IT services company.  There are definitely no plans here to switch to a different IT services company for the foreseeable future.

    Here’s to many more years with using Nouveau Solutions! “

    Lee Burgess | IT Systems Administrator | Combined Independents (Holdings) Ltd


    ” Nouveau have been brilliant from start to finish – very professional and competitive with their service and pricing. We needed a large number of Firewalls to deploy across our global company over a very short time period and thanks to Jack’s excellent availability, Nouveau’s turn-around time was extremely swift, even with nearly no notice. Nouveau not only provided us with the hardware  – one of their competent technicians supplied us with some design work in the past to help with our data centre firewalls replacement project! Nouveau have been great to work with. “

    Hassan Ashraf | IT Service and Infrastructure Manager | Everlight Radiology


    ” In the summer of 2017, I approached Nouveau in the hope of finding a competent partner that could help us through an upcoming hardware refresh. A priority of ours was to discover a local business (within 20 miles) that excelled and specialised in HPE, Dell, Fortinet and Microsoft/Office 365 as we planned to refresh our whole core infrastructure,. This included storage, infrastructure hosting and networking (core, access and perimeter) for our headquarters and our other branches. After an extensive phase of speccing, detail planning and quoting, Andy Swain and his team were able to offer a “spot on” solution for our demands with a very high cost/value ratio. This project led to a very open and trusting partnership with Nouveau and made them our No.1 partner within IT. “

    Stefan Nader | Ensilica