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Earlier this month our Managing Director, Andy Stevens, spoke to Comms Dealer about the recent of acquisition of Nouveau Solutions by VINCI Energies – a strategic decision that has led the business to be in a stronger position than ever before.

Reliving our journey from our humble beginnings to our establishment as an industry-leading IT Managed Services Company. We’ve selected a few of our highlights from Andy’s interview below – you can read the full article here.

Our journey

“Our first big deal in 1995 brought money into the business and enabled us to start building a team and a regular client base, key milestones include achieving Microsoft Gold competency, Fortinet Platinum Partner, moving offices, achieving ISO27001 and 9001 and creating our own SaaS platform

We have built a SIEM proposition and proactive monitoring team, our security side of the business has more than quadrupled. We have also seen a reduction in traditional infrastructure as businesses move to the cloud and associated services. Current focus areas also include SD-WAN, vulnerability management, Security as a Service and building out our cloud stack.”

Choosing the right buyer

“The initial discussions on a possible sale began about a year ago… it was a case of understanding what we did, whether there was a fit and if there was a personal ambition for this to happen. There was no rush nor pressure. But as we continued to grow organically we felt that we could accelerate our growth through the right acquisition.

And, after our best year of trading, we still recognised the expansion we wanted would not come simply through organic growth alone. We didn’t want to sell our business to a private equity firm. We wanted to ensure that our existing team were on board and continue to support our growth moving forwards.”

Meeting the needs of our team

“We were not looking at the time we were approached by VINCI, however, after considerable due diligence and many conversations it became apparent that this could be a viable option which would give us what we personally wanted as well as meeting the needs and ambitions of our staff.

Around 20 per cent of our team have been with us for 10-plus years, we have a low staff turnover, practically no sickness and have built a great positive workplace.”

A time to maximise opportunities

“[VINCI Energies’ acquisition] in effect gives us a whole new channel opportunity, the support of VINCI will make Nouveau a more commercial proposition for new clients with sizeable deals. Our main priorities now are to transition the business and maximise the opportunities available to us through building relationships with other business units, while not taking our eye off the ball.”

About Nouveau

Nouveau Solutions is a specialist IT Managed Services Company with a strategic focus on delivering cloud, infrastructure, compliance, network, and security solutions. We focus on making the complex simple, delivering results for your organisation.

To discuss how we can help your business maximise its use of technology to harness growth – speak to one of our  IT consultants today on 01189 186822.


” I would like to take this opportunity to thank you for all the prompt assistance you provided us with during this project.

Could you kindly express our gratitude to your engineers for the excellent work they carried out for us. “

Farhad | London Borough of Hounslow

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” Being responsible for IT in an organisation which is very tech dependant is a real challenge, especially having no formal IT experience myself.  Having the Nouveau team at the end of the phone is a real-life saver and I have needed a life line many times.  I most appreciate the accessibility, knowledge and friendliness of the team. “

Judith Ball | CFO | Aspen Worldwide

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” The company I work for has been using Nouveau Solutions for the past 15+ years and I have had the pleasure myself to build up a good, close relationship with them for about 12 of those years.

Nouveau Solutions have dedicated teams for each different area that are made up of very knowledgeable technicians and engineers that specialise in their specific area of expertise. It is due to this that I always feel confident that Nouveau Solutions will be able to deliver us any IT services that we may request from them (there has been a lot over the years).

They have always gone above and beyond to deliver high quality professional IT services to meet any requirements that we throw at them within any timeframes that we may set.

On top of the ad-hoc IT services we request from Nouveau Solutions, they also monitor, manage, maintain and support some of our network infrastructure and have always been on hand to resolve any issues that may be noticed via their monitoring or raised by us within a timely manner.

We also purchase the majority of our IT equipment including hardware, software and licensing through Nouveau Solutions which is always at a reasonable price and always received within a timely manner.

Since day one of our relationship with Nouveau Solutions we have been appointed to the same one account manager which has allowed him to get to know our business very well. The service that has been provided by him to us has been nothing but exceptional. He always comes across as knowledgeable in any business discussions that we may have and has always been happy to take the time to communicate with us, make us aware of anything that we need to be aware of, or provide us with updates on anything.  I have always had the impression that his main priority is to ensure that we are happy with everything that Nouveau Solutions provides to us and he will do anything to ensure that is the case.

All in all, I have nothing but praise to offer for Nouveau Solutions and would highly recommend them to any company that was looking for an IT services company.  There are definitely no plans here to switch to a different IT services company for the foreseeable future.

Here’s to many more years with using Nouveau Solutions! “

Lee Burgess | IT Systems Administrator | Combined Independents (Holdings) Ltd

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” Nouveau have been brilliant from start to finish – very professional and competitive with their service and pricing. We needed a large number of Firewalls to deploy across our global company over a very short time period and thanks to Jack’s excellent availability, Nouveau’s turn-around time was extremely swift, even with nearly no notice. Nouveau not only provided us with the hardware  – one of their competent technicians supplied us with some design work in the past to help with our data centre firewalls replacement project! Nouveau have been great to work with. “

Hassan Ashraf | IT Service and Infrastructure Manager | Everlight Radiology

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” In the summer of 2017, I approached Nouveau in the hope of finding a competent partner that could help us through an upcoming hardware refresh. A priority of ours was to discover a local business (within 20 miles) that excelled and specialised in HPE, Dell, Fortinet and Microsoft/Office 365 as we planned to refresh our whole core infrastructure,. This included storage, infrastructure hosting and networking (core, access and perimeter) for our headquarters and our other branches. After an extensive phase of speccing, detail planning and quoting, Andy Swain and his team were able to offer a “spot on” solution for our demands with a very high cost/value ratio. This project led to a very open and trusting partnership with Nouveau and made them our No.1 partner within IT. “

Stefan Nader | Ensilica

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