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Clutter for Outlook is being retired beginning January 31, 2020.

Clutter for Outlook is being retired beginning January 31, 2020.

Please read this important message from Microsoft concerning the retirement of Clutter for Outlook that will go live at the end of January 2020.

Message from Microsoft:

“As we previously announced in December 2017, on the Outlook blog, we will be retiring the Clutter feature from Outlook beginning January 31, 2020. To help our users manage their mail and be productive, we are leading with the Focused Inbox experience which provides a similar benefit as Clutter by showing less important and urgent mail in Other.

How does this impact me?
We’ll continue to make Clutter available to Office 365 customers until January 31, 2020. To prepare for Clutter’s eventual retirement, we’ve turned the feature off by default for new users. It’s also deactivated for those with extremely low usage (less than 12 emails per month being moved to the Clutter folder), however they can re-enable Clutter at any time, if desired.

What should I do to prepare for this change?
If your organization is using Clutter today, the process for transitioning to Focused Inbox depends on what version of Outlook you are using.”

For more information, please get in touch with us on 01189 699290.

Your Security Lifecycle

Your Security Lifecycle

Let’s work together to understand your security posture

As the climate of cybersecurity continues to evolve, we at Nouveau cut through the complexities to help businesses keep their security posture in shape. Businesses of all shapes and sizes are now realising the effects of the many growing threats. We would like to offer our guidance to all existing customers and prospective clients to help ensure that together we fully understand what needs to be done to maintain and enhance your security defences.

We are passionate about the standard of our customers’ cyber security posture. That’s why we are offering to discuss with you the current state of your cyber security to help uncover or confirm any potential weaknesses. This will enable us to offer advice and help to minimise cyber-risks to your business going forward.

To explore the current state of your security landscape, we would like to talk with you personally to ensure nothing is missed so that we can help keep you ahead of the game. When it comes to the indefinite evolution of threats, vulnerabilities and all things cyber security, it’s important that you take everything into account.

We would like to offer you the initial phase of our cyber security lifecycle process. Please take the time out to complete the linked questionnaire below to help us gain some initial insight into your complex security journey.

Let’s work together to better understand, and solve your individual challenges.

Nouveau Security Lifecycle Process

What's involved?

Submit the questionnaire

Discuss your individual situation with a member of our team

Move forward to the next phase of our lifecycle with a tailored approach


Ask yourself... How secure are you?

Do employees at your company receive regular cyber security training? Are they aware of security threats and procedures?

Does your organisation have a defined process about how software on computers and network devices is kept up to date?

Do employees at your organisation often work from home at all, and do they use their own devices to help them with their work?

Have you thought about authentication processes as a result of the expansion of cloud services?

Is all your sensitive data and cloud storage fully encrypted?

With advancements in technology such as the increase in quantity of Internet of Things devices, is your endpoint security up to scratch?

Some of our Security Partners

If you would like to speak to a member of our team right away, please call 01189 186822.

What’s not to love about our Business as Usual IT Support

What’s not to love about our Business as Usual IT Support

Outsourcing your Business as Usual IT support can massively reduce your IT workload.

Every business needs a dedicated team, whether that’s in-house or outsourced to a specialist, that helps keep your organisation’s lights on and blood pumping. By outsourcing your IT services from Nouveau, your company can focus on work without having to worry about your business’ IT functioning the way you expect it to.

Your IT setup is one of the most integral aspects of your business, so why not relieve some of the stress and leave the everyday running of your Business as Usual IT to our friendly team of experts.

What we think you’ll love about Business as Usual IT Support

Firstly, Nouveau’s definition of Business as Usual (BAU) in IT means carrying out your every-day important IT-related tasks while allowing the business to operate at its maximum efficiency. This means our BAU support covers an extremely wide range of general operations such as ensuring email services are working correctly, setting up new users and quickly fixing any system breakages (unfortunately they do happen!). We’ll keep your systems working, and if by any chance they encounter any issues, we will make sure they get fixed. Our aim is to provide you with maximum uptime whilst encountering the least number of faults. By ensuring that your business has a fully functioning and efficient IT setup, you can focus your attention on the larger scale projects that require your undivided focus and attention.

By shifting the IT workload over to us, you can begin to focus on important business matters with the assurance that Nouveau are swiftly dealing with day to day IT operations and mitigating various business critical issues.

Why Nouveau?

Our proactive approach means we can spot any potential issues and provide expert advice on how to prevent and minimise any risk. Instead of being reactive to a fault, our specialists across our networking, server and technical support teams can provide guidance on what actions your business needs to take to prevent these issues. If your systems are starting to look tired and need updating, we can let you know. If your systems are running on an operating system that is soon to be no longer supported with security patches, we’ll kindly give you advice on that too.

By reducing your IT workload with Business as Usual support, you can focus on the projects that matter whilst we deal with your daily IT operations.

Our friendly service desk

Although our primary goal is enabling you to focus on your business without having to worry about your IT, there will come a time where you do need some extra support with your Business as Usual operations. Luckily, when you do need extra support with day-to-day issues, our Service Desk will be there to give you a helping hand. Our team of experts is on hand to respond quickly with high-level advice to aid you in your pursuit to solve any problem that you have.

Clifford Poole, one of Nouveau’s expert support engineers, told us that some common problems the service desk deal with on a day-to-day basis can range from simple password expiration resets to advanced email bounce issues and minor system changes. As part of BAU support, Nouveau’s friendly support team strive to provide as much help as possible and will do their best to leave no stone unturned when it comes to your queries. Their objective is to maintain the efficiency of the operations that keep your business’ engines running.

Nouveau can help

If you are an organisation who needs help with your everyday IT projects and workloads, Nouveau will be happy to help. With over 25 years of experience in the IT Solutions and Services industry, our friendly support experts can cater to your individual business requirements. Whether you need help because your existing IT resource does not have the in-house skills to complete a task, because your business doesn’t have an IT department at all, or you simply need holiday or sickness cover, Nouveau can help.

To get in touch, send an email to or give one of our friendly account managers a call on 01189 186822

About the ‘Death of Windows 7’ and how it might affect your business

About the ‘Death of Windows 7’ and how it might affect your business

13th January marks the day that Microsoft’s Windows 7 passes from mainstream support into extended Support which will finally cease in January 2020.  Whilst 2020 may seem some time away, now is the time to start planning.

Research deriving from content delivery firm Kollective indicates that over 43 percent of enterprises within the US and the UK still run Windows 7, which could potentially have unwanted consequences come January next year. Back in January 2015, Microsoft announced that they were ending mainstream support for Windows 7 with extended support running through till January 14th, 2020.

This could cause concern for businesses who haven’t yet thought about upgrading their systems. Considering that moving away from Windows XP took up to three whole years for large organisations, businesses are urged to think about upgrading as soon as possible.

Nouveau reminds customers that once on Windows 10, businesses will need to continuously update their systems as part of Microsoft’s new ‘Windows-as-a-service” initiative. Gareth Scott, our Senior Consultant Engineer, says that ‘older versions of Windows previously updated every so often, maybe every 18 months or so. Now Windows 10 is already past its fifth iteration because it gets updated much more regularly ensuring that your environment is benefiting from the most uptodate security patches and bug fixes ’. For businesses with outdated infrastructure, distributing frequent updates across all their systems may prove to be rather vexatious.

Gareth recommends testing the migration on duplicate systems. This means copying your environment onto a ‘test-bench’ PC or server, including all the applications that your business relies on. The Nouveau team can help you with this transition and work with you to select the right upgrade path for your environment.


What’s the danger? Why you can’t just stick with Windows 7.

A lack of support for Windows 7 means that there will be no further security patches for the operating system. It’s quite clear what this means for your business: you are unfortunately much more susceptible to cyber-attacks.

When the cyberattack known as ‘WannaCry’ broke out back in May 2017, it was discovered that the ransomware spread much more rapidly by exploiting vulnerabilities in PCs that used outdated and under-protected systems such as Windows XP and Windows Server 2003. When Windows 7 goes end-of-life, expect a higher proportion of cyberattacks to be aimed at the unsupported operating system. We here at Nouveau are making it one of our priorities to ensure that our customers start thinking about upgrading if they haven’t done so already and ensure your transition is as seamless as possible.

By preparing sooner rather than later, you can make sure your transition is as seamless as possible

How Nouveau can help

We here at Nouveau can offer full scale migration services and can help your business upgrade outdated systems and infrastructure as the need arises.

If you would like to speak to one of our experts, please send an email to or call 01189 699290 for more information.

Complete Guide to FortiGate Firewall

Complete Guide to FortiGate Firewall

As a key component of your business’ IT security, a firewall acts as a guard against harmful traffic, protecting your data and preventing unauthorised access.

Whether it’s through hardware, software, or a combination of both, a firewall should be at the core of your network, determining which traffic you let into your network and which you keep out.

What is FortiGate Firewall?

FortiGate, a next-generation firewall from IT Cyber Security leaders Fortinet, provides the ultimate threat protection for businesses of all sizes. Utilising purpose-built security processors and threat intelligence from FortiGuard, a FortiGate firewall delivers unmatched performance and protection while simplifying your network.

Fortinet offers FortiGate models to satisfy any deployment requirement, from the entry-level FortiGate-20 series for small offices and retail networks to the FortiGate-1500 series for large enterprises.

How Does FortiGate Firewall Work?

In short, a FortiGate firewall works by examining the data that flows in to your network and verifying if it is safe to pass through to your business.

Lower specification firewalls will typically examine this data by information such as its location and source. This information will then be evaluated against a set list of permissions to assess whether it can be allowed through.

A firewall provides front line defence against security threats, however, as cyber criminals become more sophisticated, it becomes more challenging for just a firewall alone to defend against the myriad of cyber-security threats., which can be encrypted behind what appears to be a reliable source.

In 2019, Gartner estimate that 80% of traffic to your business will be encrypted, with 50% of attacks targeting businesses, such as yourselves, hidden in encrypted traffic.

With purpose-built security processors, working alongside top of the line threat detection from FortiGuard, FortiGate firewalls provide advanced protection, even from encrypted traffic, for your business.

FortiGate Firewall Features

  • High-performance threat protection – such as web filtering, antivirus and application control ensures that your business is not harmed by cyber security threats such as Malware and Social Engineering.
  • Mission critical application protection – highly scalable segmentation and ultra-low latency to protect network segments.
  • Automated risk assessments – automated workflow and auditing features lifts the burden on IT department.
  • Security ratings – adopt ‘best practice’ security measures, with security ratings provided by FortiGate.
  • Independently certified and continuous threat intelligence – ensures you’re protected from known and unknown attacks.
  • Enterprise class security management – allows you to manage security assets regardless of location.
  • Security Fabric integration – share threats across the entire IT security infrastructure to provide quick and automated protection. Learn more about the Fortinet Security Fabric.

Why Choose FortiGate Firewall?

IT security threats are constantly evolving, and your business needs to evolve with them. As we move in to a business environment that is more connected than ever before, one breach could be enough to create serious consequences for your organisation.

A FortiGate firewall can provide you, and your business, with the peace of mind that your business is protected from the latest threats.

What Does FortiGate Firewall Protect Against?

The next-generation FortiGate firewall can protect against a number of security threats. Including:

  • Malware
  • Spyware (Grayware)
  • Phishing / Social Engineering schemes
  • Pharming attacks
  • Instant messaging viruses
  • Peer-to-Peer networks
  • Blended network attacks
  • Email
  • Intrusions

FortiGate Firewall from Nouveau Solutions

We are experts in IT security and have been a Fortinet Platinum Partner for many years. Amongst our team of security professionals we hold a host of Fortinet accreditations, NSE 4, 5, 6, 7 and the much sought after NSE 8 (the highest technical accreditation you can achieve as a Fortinet partner).

As a Fortinet Platinum level partner, we are fully-qualified to take care of your entire security infrastructure. Our managed IT security service includes assessing your entire network for weaknesses, before designing, configuring, supporting and proactively monitoring the integrity of your network. Our proactive managed IT security service oversees the management of your firewall, compliance, email security, endpoint protection and SIEM, constantly checking for potential threats and taking appropriate action to keep your network safe.

To learn more about the benefits of choosing a FortiGate firewall, get in touch today. Or, alternatively, you can purchase a FortiGate firewall directly from

Getting to know Robbie Langsbury

Getting to know Robbie Langsbury

Robbie Langsbury, Technical Delivery Lead

1: What is your position at Nouveau?

Technical Delivery Lead. I act as the glue between the Technical & Sales departments to help improve the customer journey and experience. It’s my top priority to ensure that every customer of ours can have their queries resolved as quickly, efficiently and as effectively as possible.


2: How long have you been working here?

I have been working at Nouveau for just over 2 months. It’s been great so far! I am keen to keep on developing the processes between the sales and technical teams to improve service for our customers. I have also thoroughly enjoyed the social aspect of working here – everyone is a pleasure to work with and we often participate in fun sessions like barbeques and carry out charity events, which is always good.


3: What do you love about your job?

A huge passion of mine is developing the interaction between Nouveau’s technical team, the sales team & our customers. I also love getting into project planning and helping to deliver on-time & with minimum disruption.


4: Have you got any cool hobbies?

I am a Level 1 FA Qualified Coach and run an Under 10’s Football Team. I have been doing this since 2008 – I love their enthusiasm and it’s great to be an integral part of their footballing development.


5: What is your favourite thing to do outside of work?

I love sports – as a huge fan of Chelsea FC and Swindon Wildcats Ice Hockey team, I try to go to as many matches as possible.


6: Name one thing you can’t live without

My Fitbit Smartwatch! I exercise regularly and am obsessed with fitness tracking. I find the statistics extremely interesting and they keep me motivated to keep exercising.


7: What is a secret talent of yours?

Not many people know, but I am a Black-Belt in Wado-Ryu Karate and obtained Silver in a Martial Arts tournament I entered. It’s something I’m quite proud of!

” I would like to take this opportunity to thank you for all the prompt assistance you provided us with during this project.

Could you kindly express our gratitude to your engineers for the excellent work they carried out for us. “

Farhad | London Borough of Hounslow


” Being responsible for IT in an organisation which is very tech dependant is a real challenge, especially having no formal IT experience myself.  Having the Nouveau team at the end of the phone is a real-life saver and I have needed a life line many times.  I most appreciate the accessibility, knowledge and friendliness of the team. “

Judith Ball | CFO | Aspen Worldwide


Euronics Logo
” The company I work for has been using Nouveau Solutions for the past 15+ years and I have had the pleasure myself to build up a good, close relationship with them for about 12 of those years.

Nouveau Solutions have dedicated teams for each different area that are made up of very knowledgeable technicians and engineers that specialise in their specific area of expertise. It is due to this that I always feel confident that Nouveau Solutions will be able to deliver us any IT services that we may request from them (there has been a lot over the years).

They have always gone above and beyond to deliver high quality professional IT services to meet any requirements that we throw at them within any timeframes that we may set.

On top of the ad-hoc IT services we request from Nouveau Solutions, they also monitor, manage, maintain and support some of our network infrastructure and have always been on hand to resolve any issues that may be noticed via their monitoring or raised by us within a timely manner.

We also purchase the majority of our IT equipment including hardware, software and licensing through Nouveau Solutions which is always at a reasonable price and always received within a timely manner.

Since day one of our relationship with Nouveau Solutions we have been appointed to the same one account manager which has allowed him to get to know our business very well. The service that has been provided by him to us has been nothing but exceptional. He always comes across as knowledgeable in any business discussions that we may have and has always been happy to take the time to communicate with us, make us aware of anything that we need to be aware of, or provide us with updates on anything.  I have always had the impression that his main priority is to ensure that we are happy with everything that Nouveau Solutions provides to us and he will do anything to ensure that is the case.

All in all, I have nothing but praise to offer for Nouveau Solutions and would highly recommend them to any company that was looking for an IT services company.  There are definitely no plans here to switch to a different IT services company for the foreseeable future.

Here’s to many more years with using Nouveau Solutions! “

Lee Burgess | IT Systems Administrator | Combined Independents (Holdings) Ltd


” Nouveau have been brilliant from start to finish – very professional and competitive with their service and pricing. We needed a large number of Firewalls to deploy across our global company over a very short time period and thanks to Jack’s excellent availability, Nouveau’s turn-around time was extremely swift, even with nearly no notice. Nouveau not only provided us with the hardware  – one of their competent technicians supplied us with some design work in the past to help with our data centre firewalls replacement project! Nouveau have been great to work with. “

Hassan Ashraf | IT Service and Infrastructure Manager | Everlight Radiology


” In the summer of 2017, I approached Nouveau in the hope of finding a competent partner that could help us through an upcoming hardware refresh. A priority of ours was to discover a local business (within 20 miles) that excelled and specialised in HPE, Dell, Fortinet and Microsoft/Office 365 as we planned to refresh our whole core infrastructure,. This included storage, infrastructure hosting and networking (core, access and perimeter) for our headquarters and our other branches. After an extensive phase of speccing, detail planning and quoting, Andy Swain and his team were able to offer a “spot on” solution for our demands with a very high cost/value ratio. This project led to a very open and trusting partnership with Nouveau and made them our No.1 partner within IT. “

Stefan Nader | Ensilica