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    Nouveau Newsletter October 2021 – Cloud and Cybersecurity

    Nouveau Newsletter October 2021 – Cloud and Cybersecurity

    Nouveau Newsletter October 2021 – Cloud and Cybersecurity

    Welcome to the Nouveau Newsletter for the month of October 2021. Here we will be discussing a range of relevant cloud and cybersecurity topics that we think you will find valuable. We will be covering:


    • Nouveau’s focus towards Cloud and Cybersecurity
    • Microsoft Price Changes
    • Securing your Multi-Cloud Environment
    • Hybrid Working Poll
    • Windows 11 Upgrade Advice
    • The Vinci Incredible Journey
    Nouveau Newsletter Cloud and Cybersecurity Background

    The Importance of Cloud and Cybersecurity

    For well over 25 years, we at Nouveau have been striving to provide best-of-breed IT Services and Solutions to our customers. We have always said that our personal service helps “make the complicated simple”, and by enabling technology we can in turn help support our people.

    Over the last few years and especially during Covid ’19, it is clear the demand for Cloud and Cybersecurity services is rising. We can ensure you that we here at Nouveau fully understand the importance of these services to your business.

    From Microsoft 365, AWS, and Infrastructure as a Service to Security Solutions, Managed Endpoint Protection , and a wide range of Fortinet solutions, we have you covered. If you have any cloud or cybersecurity-related questions, please do not hesitate to get in touch. We are always happy to help.

    Office 365 and Microsoft 365 price increase

    If you haven’t already heard, we have recently received an update that Office 365 and Microsoft 365 commercial prices will be going up from the 1st March 2022.

    For existing customers, the price increase will take effect from your renewal date.

    We have not received all the details yet, but we wanted to provide you with as much heads up as we can so you can budget and plan accordingly, though please be aware that this could be subject to change.  There will be no changes to pricing for education at this time.

    If you have any of the packages below you will be affected:

    • Microsoft 365 Business Basic
    • Microsoft 365 Business Premium
    • Office 365 E1
    • Office 365 E3
    • Office 365 E5
    • Microsoft 365 E3

    For more details read the blog post from Microsoft that includes guide pricing:

    We are working closely with our CSP provider to understand all the details and as soon as we know more will update you again.


    How to secure your multi-cloud environments

    Over the last decade, cloud computing has fundamentally changed how we use and deploy the technology. As public cloud infrastructure continues to grow, utility-type consumption models offer an attractive solution for enabling businesses to easily scale up and down to meet rapidly changing business needs. Security, however, still needs your absolute attention.

    When securing your multi-cloud environment, you will need to consider:

    • How educated and security aware are your staff?
    • Do they need additional training in order to promote safe and secure use of public, private, and hybrid cloud environments?
    • Have you implemented security solutions into all of your processes?
    • Are you planning ahead for disasters and minimizing downtime?
    • Have you estimated costs yet to see how much you’ll be paying each service provider and if you need to pay for additional or extra services?

    Read our recent blog post that covers a few of the most important areas to look at in order to secure your adoption of multi-cloud architecture. From cyber-attacks to social engineering, we cover it all and are sure you will find something informative. Read here.


    Hybrid Working Survey – Help us!

    Recently, we have been thinking about Hybrid Working and how it is impacting our customers. There are a lot of statistics floating around, but we would like to see how the new way of working is impacting our customers for ourselves.

    We want to learn more about what working model post lockdown is suiting your organisation, and how cybersecurity plays a role within that.

    By responding to our survey, you will help enable us to create educational and informative content that suits you moving forward. We would love to hear from you.

    Complete our survey by clicking here.


    Windows 11 – Important Advice

    Microsoft recently released their latest version of Windows on October 5th called Windows 11 which is being offered as a free download to all compatible computers.  However, after internal testing we would discourage upgrading at the present time.

    Windows 11 is still in its infancy, and as such there are programs that are not yet compatible and bugs that need to be resolved before we can recommend upgrading devices. It is likely to take a few months for the issues to be ironed out and for application vendors to make the relevant updates to their software to be compatible.

    We’ll provide another update in regards to Windows 11 in the New Year. In the meantime, if you have a specific use case, our support team will be happy to discuss this with you.


    Our Incredible Virtual Run for Charity

    Nouveau, as part of Axians UK and VINCI, has been participating in a virtual run named the “Incredible Journey” where our employees work together to complete a 4000km route to raise money for charity.

    The race works by tracking exercise using either a phone or wearable device and by adding our distances to our team’s collective goal, calculating our position in the race.

    Our selected charity is MacMillan Cancer Support, along with NSPCC, MIND and Electrical Industries Charity.

    Nouveau Microsoft Gold Announcement 2021

    Nouveau Microsoft Gold Announcement 2021

    Microsoft Gold Announcement: We are delighted to have been awarded the Cloud Productivity and Small and Midmarket Cloud Solutions competencies at the Gold level for Office 365. Gold Partners must demonstrate proven expertise in delivering quality solutions in a specialised area and meet certain criteria including performance metrics, technical competency exams and customer references.

    These competencies demonstrate our expertise and commitment in building and managing Microsoft Office 365 environments for our customers. As a Microsoft Cloud Solution Provider, we can provide our customers with flexible billing, advice and services to ensure their Microsoft 365 and Azure environments are proactively managed, secured and supported.

    As more organisations are moving applications and data to the cloud, accelerated by the shift to work from home model more customers are turning to Nouveau. If you are embarking on your cloud journey and would like some advice around your IT infrastructure and technology to support this new way of working, please get in touch.

    To learn more about our Cloud Solutions and Services click here.

    We’re back on the Digital Marketplace, G-Cloud 12

    We’re back on the Digital Marketplace, G-Cloud 12

    We’re back on the Digital Marketplace, G-Cloud 12

    We are happy to announce that we are continuing to sell a variety of cloud solutions on the Digital Marketplace through G-Cloud 12. Our cloud software solutions include Cloud Backup and our cloud support services include Fortinet Managed Firewall Services and Cloud Infrastructure Network Services.

    Selling on G-Cloud 12 means that buying services will be faster, cheaper, and more efficient in comparison to entering individual procurement contracts.

    Andy Stevens, Business Unit Director at Nouveau, says “we are happy to continue selling a range of services through the Digital Marketplace. It makes sense to broaden the range of options for our customers have when it comes to buying services. Hopefully, being on the Digital Marketplace for a second year makes things easier and more efficient for some current and future customers. We are proud to have had our G-Cloud 12 application accepted and are looking forward to another year on the platform”.

    You can view our current services live on the Digital Marketplace by following the links below.

    For more information, contact us on 0118 918 6822 or email

    VPN Security and Other Systems to Work From Home Safely – Same Security Everywhere

    VPN Security and Other Systems to Work From Home Safely – Same Security Everywhere

    The current coronavirus pandemic has led to organisations having to develop new strategies allowing their employees to continue working but now from home, and as effectively as possible. With the increase of remote workers, we are now starting to see an increase in online security threats as a result.

    Remote access can be handled through protocols such as Windows remote desktop (also known as Windows RDP)– allowing users to access a remote desktop within the company’s internal network. The drawback of this platform is that it allows your employees to access your company’s network by opening your network to the entire internet. Thus increasing the risk of security breaches.

    Thankfully there is a way to allow organisations to provide employees secure access to company network resources without leaving it vulnerable and open to security attacks. This is done through VPN technology (Virtual Private Networks).

    More about VPN Systems

    A VPN – short for Virtual private network provides a secure link between employees and businesses by encrypting and scanning data. Dependent on the method of termination used and in conjunction with a UTM device there are further security benefits to be made.  For e.g. malicious software such as viruses can be detected and mitigated.

    To avoid security risks companies should ensure they are set up to capture metrics about the performance and availability of their VPN services. Ask yourself “When was the last time you took the time to look at your VPN logs?” This process will allow you to detect any compromises of VPN connections and accounts. In principle, now is the time where it is easier to spot compromised accounts, with employees working from home you should be able to spot any irregular VPN usage pattern for each user working from home.

    Here’s a deeper look at how a VPN (Virtual private network) works. A VPN uses encryption and other security mechanisms to scramble (otherwise known as encrypting) data when it is sent over a public network. The encryption process now makes the data unreadable. A strong VPN will ensure that only authorised users can access the network and that the data cannot be intercepted.

    A VPN will stop cyber criminals seeing your company’s remote service on the internet, therefore reducing risk of interception of communications between your employees and your network.

    Your devices

    Ensure you are protecting your devices whether it is your laptop, tablet or smart phone. Devices can be prime targets for cyber criminals as soon as you access the internet even more so when you are on a public network. A VPN will protect the data you send and receive on your device putting a stop to hackers watching your every move.

    With many VPN solutions out there make sure you do your homework to choose the right one for your needs. Regardless of which provider you choose, a VPN, in conjunction with other technology will ensure that you comply with security standards.  Contact Nouveau Solutions today where we can offer support for VPN enquiries and challenges.

    Call us on 01189 186822 or contact us by email on

    We’re shortlisted for the Thames Valley Tech Awards 2019!

    We’re shortlisted for the Thames Valley Tech Awards 2019!

    We’re shortlisted for the Thames Valley Tech Awards 2019!

    We are proud to announce that we have been shortlisted for the Thames Valley Tech Awards 2019 finals!

    Nouveau are finalists for Tech SME of the Year 2019, a category where the use of technology to innovate customer experience and business function is key. Our continued use of technology, with the aim to innovate our managed service model by taking it from using traditional practises to instead deploying a proactive approach, has enabled us to provide real-time managed detection and response for our clients. This, as a result, has increased the effectiveness and efficiency of our service, meaning our customers can enjoy a seamless and high quality service. Our focus on our Security Information Event Management (SIEM) platform has enabled us to ensure that true real-time managed detection and response for our clients in this ever-evolving digital world.

    To learn more about SIEM, please visit our landing page here.

    For more information on the Thames Valley Tech Awards, please visit this link here. It will take you to their official website.

    Show your network some love this valentine’s day – the importance of network security

    With Valentine’s Day rapidly approaching, we wanted to talk about love, but not in the way you think. We are talking about loving your network. When was the last time you showed your network any love? Picture this, your business is a human body and your employees are...

    Make a Safe Transition: Security Concerns for Hybrid Working

    The recent disruption and changes to the way that we work has been staggering. Organisations without contingency plans had no choice but to adopt new structures. Those with plans had no choice but to execute and expand them. Whereas some who had been transitioning to...

    Make a Safe Transition: Security Concerns When Returning to the Office

    The way we work has never been in bigger flux. Companies during these last 18 months had to provide flexible access to company data and resources, however with restrictions now being lifted these remote working practices are being removed and employees are now...

    Enable & Protect: The way we work has changed and so should our approach to cyber security

    By now it’s profoundly obvious that the way we work has been fundamentally altered. Gone are the days of conforming to the rigid “office” structure. Companies will now be able to adapt the way they work, focusing on how employees want to work and need to work without...

    Make a Safe Transition: Security Concerns When Going Fully Remote

    For many over the past year, the changes to the way we work have been drastic. In some cases for those employers who have recognised that their business can run productively in a work from home structure, these changes will become permanent. However, this new way of...

    For more information about our managed IT security services, get in touch with our expert consultants on 0118 918 6822 – alternatively, you can fill in our contact form, and we’ll get back to you shortly.

    CRN Awards 2019 – Review

    CRN Awards 2019 – Review

    CRN Awards 2019 – Review

    A huge thank you to everyone at CRN for shortlisting us for the Best New Business Win award at the CRN Sales and Marketing Awards last night.

    It was a terrific night, with great presentations and excellent hosting. Huge congratulations to MTI Technology for winning the Best New Business Win award!

    Working with Timeline TV on their project was an absolute pleasure. We would like to thank them for giving us the opportunity to work on such an outstanding project.

    Hopefully, we will be back at the awards event in the near future to bring home a shiny new trophy!

    Regardless of what the outcome was, it was a fantastic evening that our team thoroughly enjoyed. We look forward to a successful future with many more awards night to come!


    ” I would like to take this opportunity to thank you for all the prompt assistance you provided us with during this project.

    Could you kindly express our gratitude to your engineers for the excellent work they carried out for us. “

    Farhad | London Borough of Hounslow


    ” Being responsible for IT in an organisation which is very tech dependant is a real challenge, especially having no formal IT experience myself.  Having the Nouveau team at the end of the phone is a real-life saver and I have needed a life line many times.  I most appreciate the accessibility, knowledge and friendliness of the team. “

    Judith Ball | CFO | Aspen Worldwide


    Euronics Logo
    ” The company I work for has been using Nouveau Solutions for the past 15+ years and I have had the pleasure myself to build up a good, close relationship with them for about 12 of those years.

    Nouveau Solutions have dedicated teams for each different area that are made up of very knowledgeable technicians and engineers that specialise in their specific area of expertise. It is due to this that I always feel confident that Nouveau Solutions will be able to deliver us any IT services that we may request from them (there has been a lot over the years).

    They have always gone above and beyond to deliver high quality professional IT services to meet any requirements that we throw at them within any timeframes that we may set.

    On top of the ad-hoc IT services we request from Nouveau Solutions, they also monitor, manage, maintain and support some of our network infrastructure and have always been on hand to resolve any issues that may be noticed via their monitoring or raised by us within a timely manner.

    We also purchase the majority of our IT equipment including hardware, software and licensing through Nouveau Solutions which is always at a reasonable price and always received within a timely manner.

    Since day one of our relationship with Nouveau Solutions we have been appointed to the same one account manager which has allowed him to get to know our business very well. The service that has been provided by him to us has been nothing but exceptional. He always comes across as knowledgeable in any business discussions that we may have and has always been happy to take the time to communicate with us, make us aware of anything that we need to be aware of, or provide us with updates on anything.  I have always had the impression that his main priority is to ensure that we are happy with everything that Nouveau Solutions provides to us and he will do anything to ensure that is the case.

    All in all, I have nothing but praise to offer for Nouveau Solutions and would highly recommend them to any company that was looking for an IT services company.  There are definitely no plans here to switch to a different IT services company for the foreseeable future.

    Here’s to many more years with using Nouveau Solutions! “

    Lee Burgess | IT Systems Administrator | Combined Independents (Holdings) Ltd


    ” Nouveau have been brilliant from start to finish – very professional and competitive with their service and pricing. We needed a large number of Firewalls to deploy across our global company over a very short time period and thanks to Jack’s excellent availability, Nouveau’s turn-around time was extremely swift, even with nearly no notice. Nouveau not only provided us with the hardware  – one of their competent technicians supplied us with some design work in the past to help with our data centre firewalls replacement project! Nouveau have been great to work with. “

    Hassan Ashraf | IT Service and Infrastructure Manager | Everlight Radiology


    ” In the summer of 2017, I approached Nouveau in the hope of finding a competent partner that could help us through an upcoming hardware refresh. A priority of ours was to discover a local business (within 20 miles) that excelled and specialised in HPE, Dell, Fortinet and Microsoft/Office 365 as we planned to refresh our whole core infrastructure,. This included storage, infrastructure hosting and networking (core, access and perimeter) for our headquarters and our other branches. After an extensive phase of speccing, detail planning and quoting, Andy Swain and his team were able to offer a “spot on” solution for our demands with a very high cost/value ratio. This project led to a very open and trusting partnership with Nouveau and made them our No.1 partner within IT. “

    Stefan Nader | Ensilica