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So, it’s National Apprenticeship Week, and I am an apprentice, so it only feels right to provide an update on how everything is going at Nouveau and why I think apprenticeships are the way forward.

The amazing thing about this apprenticeship role is rather ironic, in the fact that I do not feel like an apprentice whatsoever. Nouveau have welcomed me in like they would any other employee, I feel as if I am part of the team and have something vital to offer. The only difference between me and everyone else is that I still have a lot to learn, and my colleagues understand that. There is so much support here at Nouveau, if I need advice or help with anything I can guarantee that people are willing to provide. My experience so far, by a country mile, is much more enjoyable than I could have possibly imagined before my apprenticeship had begun.

Initially, I chose the apprenticeship route because as a family orientated individual felt moving to university would have negative effects on my life, as well as my family’s. I didn’t want to move out of my house as that would mean I wouldn’t be there to help support my family at a time when they needed it most. It was of no concern to me that I wouldn’t be getting a university degree or living the uni-lifestyle for a few reasons. Having a degree or graduating from a university doesn’t necessarily mean you are more intelligent than someone who hasn’t. Sure, it shows you have the capability, but it isn’t clearly sufficient enough to justify employing you. Many top employers such as Elon Musk (a character I find rather intriguing) and Google are starting to understand that top talent doesn’t necessarily come through the ability to pass an exam, but instead can also come as an inevitable result of life experience and practical understanding of the trade itself. An apprenticeship allows you to gain this experience, developing yourself into a top talent whilst doing it.

Musk’s technological innovation has earned him worldwide recognition – there is poetry in SpaceX launching a Tesla into space

Another reason for me taking a role as an apprentice instead of jumping into university to study is so that I can better understand the way businesses work. Without confined restrictions, I have learned so much about how businesses are run and operated. The apprenticeship may be for a marketing qualification, but by working closely with the other departments within Nouveau I have a fantastic vision of how a sales, marketing, technical and management team all link together to create an operation that works seamlessly. Without the hands-on experience that an apprenticeship offers, my understanding of basic business functions would be minimal in comparison to what it is now. On top of this, working as an apprentice has allowed me to make hundreds of new connections in the IT industry. Within these new connections that you make as an apprentice is another opportunity to learn and enhance your skills as a human being. Talking to CEOs of successful businesses and other people of high significance is very insightful and an experience that is only readily available if you are directly working with these people.

After seeing Nouveau’s advertisement for the apprenticeship and then doing some research into what the company was about, I knew that this was the place for me. I wanted to work in the IT Industry as technology is ever-evolving and is only going to get more prominent in our day to day lives as time goes on. Additionally, I saw that Nouveau had been going for a good 24 years so I knew the company would be well established as Andy Stevens and Gary Smithers had run it for its entire lifetime. During my interview, it became apparent that the direction that the business was heading in required creativity, and I felt like that is something I could offer in abundance, especially regarding the Nouveau store site which I have taken control of.

I am truly enjoying my apprenticeship at Nouveau. Having learned so many business and life skills over the last 6 months, I would recommend the apprenticeship route to anybody who wants to get their foot in the door of the world of work. I have met some great people who have taught me a lot, and day by day my skills continue to develop. I’ll continue on my path to marketing wisdom by following the late philosopher and teacher Confucius’ ideology: reflecting on my progress, learning from other people around me and trying to get as much experience in this industry as humanly possible.

Confucius, wise teacher and philosopher: 551 BC – 479 BC

“By three methods we may learn wisdom: First, by reflection, which is noblest; Second, by imitation, which is easiest; and third by experience, which is the bitterest.”

An apprenticeship is abundant with all three of these aspects.

To me, to be an apprentice is to experience, and in my opinion, the experience is the most valuable asset one can have, especially regarding professional development.


” I would like to take this opportunity to thank you for all the prompt assistance you provided us with during this project.

Could you kindly express our gratitude to your engineers for the excellent work they carried out for us. “

Farhad | London Borough of Hounslow

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” Being responsible for IT in an organisation which is very tech dependant is a real challenge, especially having no formal IT experience myself.  Having the Nouveau team at the end of the phone is a real-life saver and I have needed a life line many times.  I most appreciate the accessibility, knowledge and friendliness of the team. “

Judith Ball | CFO | Aspen Worldwide

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” The company I work for has been using Nouveau Solutions for the past 15+ years and I have had the pleasure myself to build up a good, close relationship with them for about 12 of those years.

Nouveau Solutions have dedicated teams for each different area that are made up of very knowledgeable technicians and engineers that specialise in their specific area of expertise. It is due to this that I always feel confident that Nouveau Solutions will be able to deliver us any IT services that we may request from them (there has been a lot over the years).

They have always gone above and beyond to deliver high quality professional IT services to meet any requirements that we throw at them within any timeframes that we may set.

On top of the ad-hoc IT services we request from Nouveau Solutions, they also monitor, manage, maintain and support some of our network infrastructure and have always been on hand to resolve any issues that may be noticed via their monitoring or raised by us within a timely manner.

We also purchase the majority of our IT equipment including hardware, software and licensing through Nouveau Solutions which is always at a reasonable price and always received within a timely manner.

Since day one of our relationship with Nouveau Solutions we have been appointed to the same one account manager which has allowed him to get to know our business very well. The service that has been provided by him to us has been nothing but exceptional. He always comes across as knowledgeable in any business discussions that we may have and has always been happy to take the time to communicate with us, make us aware of anything that we need to be aware of, or provide us with updates on anything.  I have always had the impression that his main priority is to ensure that we are happy with everything that Nouveau Solutions provides to us and he will do anything to ensure that is the case.

All in all, I have nothing but praise to offer for Nouveau Solutions and would highly recommend them to any company that was looking for an IT services company.  There are definitely no plans here to switch to a different IT services company for the foreseeable future.

Here’s to many more years with using Nouveau Solutions! “

Lee Burgess | IT Systems Administrator | Combined Independents (Holdings) Ltd

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” Nouveau have been brilliant from start to finish – very professional and competitive with their service and pricing. We needed a large number of Firewalls to deploy across our global company over a very short time period and thanks to Jack’s excellent availability, Nouveau’s turn-around time was extremely swift, even with nearly no notice. Nouveau not only provided us with the hardware  – one of their competent technicians supplied us with some design work in the past to help with our data centre firewalls replacement project! Nouveau have been great to work with. “

Hassan Ashraf | IT Service and Infrastructure Manager | Everlight Radiology

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” In the summer of 2017, I approached Nouveau in the hope of finding a competent partner that could help us through an upcoming hardware refresh. A priority of ours was to discover a local business (within 20 miles) that excelled and specialised in HPE, Dell, Fortinet and Microsoft/Office 365 as we planned to refresh our whole core infrastructure,. This included storage, infrastructure hosting and networking (core, access and perimeter) for our headquarters and our other branches. After an extensive phase of speccing, detail planning and quoting, Andy Swain and his team were able to offer a “spot on” solution for our demands with a very high cost/value ratio. This project led to a very open and trusting partnership with Nouveau and made them our No.1 partner within IT. “

Stefan Nader | Ensilica

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