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About Us

Nouveau Solutions is a specialist IT managed
services company with a strategic focus on
delivering cloud, infrastructure, compliance,
network and security solutions.

Our Approach

We specialise in finding the optimum solution to meet your operational needs and supporting business growth and transformation.

Making the Complex Simple to Deliver Results Technology is a key enabler. It provides your people with the right information, at the right time, in the right way to get the job done. We provide managed IT solutions and expert advice to deliver technology that will grow and flex, not only for today, but for tomorrow.

Enabling Technology, Supporting People Established in 1992 by two founders, Andy Stevens and Gary Smithers, who had a vision to create a company that delivered on the promise of providing a superior and proactive customer experience by being: • Client-centric • Having a flexible approach to deliver • Providing a breadth of technical knowledge

Quality and Consistency Our ISO 9001 accreditation reinforces our commitment to deliver a quality customer experience, and we have strict processes in place across the organisation to ensure that we follow best practice in all customer interactions.

Personal Service
If 25 years in business has taught us one thing, it’s that the relationship between service provider and customer is sacrosanct. As a private organisation we are not bound by stakeholders focusing on shareholder value, but can re-invest our IT managed services company, in our people and in our processes and systems to support our customers and deliver that personal customer experience.

Our People
Last, but by no means least, we pride ourselves on having a team of highly-skilled, passionate professionals. We have a reputation for excellence in supporting and serving our customers.

Information Security Management At Nouveau the role of protecting our customers information assets and data subjects is one that we take very seriously.  As your IT partner we understand that it is important to you that we can demonstrate that we have implemented the relevant IT security precautions and processes to show that we are acting responsibly on your behalf and that Information Security is our biggest priority.   Learn more here about the measures we have put in place.

Leadership Team

Key to our success is our team. We pride ourselves on assembling the very best people in the IT industry within our organisation, trained to the highest industry standards. All of our staff, including our engineers, account managers, service delivery and project managers are experienced, passionate and care very deeply about providing the best service at all times.

Andy Stevens

Andy Stevens

Managing Director

Gary Smithers

Gary Smithers

Director

Adele Scott

Adele Scott

Finance & Admin

Sara Mann

Sara Mann

Customer Success Manager

Leigh Gardner

Leigh Gardner

Head of Sales

Mark Lloyd

Mark Lloyd

Operations Manager

Berni Maguire

Berni Maguire

Head of Marketing

Michael Tuson

Michael Tuson

Non-Executive Director

Our Clients

We work with a wide range of national and international clients across the private and public sectors. We pride ourselves in providing the very best quality service and this is demonstrated by our clients.

For more information about our services, get in touch with our expert consultants on 0118 918 6822. Alternatively, fill in our contact form, and we’ll get back to you shortly.

News

Case Studies

Contact Us


” I would like to take this opportunity to thank you for all the prompt assistance you provided us with during this project.

Could you kindly express our gratitude to your engineers for the excellent work they carried out for us. “

Farhad | London Borough of Hounslow

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” Being responsible for IT in an organisation which is very tech dependant is a real challenge, especially having no formal IT experience myself.  Having the Nouveau team at the end of the phone is a real-life saver and I have needed a life line many times.  I most appreciate the accessibility, knowledge and friendliness of the team. “

Judith Ball | CFO | Aspen Worldwide

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Euronics Logo
” The company I work for has been using Nouveau Solutions for the past 15+ years and I have had the pleasure myself to build up a good, close relationship with them for about 12 of those years.

Nouveau Solutions have dedicated teams for each different area that are made up of very knowledgeable technicians and engineers that specialise in their specific area of expertise. It is due to this that I always feel confident that Nouveau Solutions will be able to deliver us any IT services that we may request from them (there has been a lot over the years).

They have always gone above and beyond to deliver high quality professional IT services to meet any requirements that we throw at them within any timeframes that we may set.

On top of the ad-hoc IT services we request from Nouveau Solutions, they also monitor, manage, maintain and support some of our network infrastructure and have always been on hand to resolve any issues that may be noticed via their monitoring or raised by us within a timely manner.

We also purchase the majority of our IT equipment including hardware, software and licensing through Nouveau Solutions which is always at a reasonable price and always received within a timely manner.

Since day one of our relationship with Nouveau Solutions we have been appointed to the same one account manager which has allowed him to get to know our business very well. The service that has been provided by him to us has been nothing but exceptional. He always comes across as knowledgeable in any business discussions that we may have and has always been happy to take the time to communicate with us, make us aware of anything that we need to be aware of, or provide us with updates on anything.  I have always had the impression that his main priority is to ensure that we are happy with everything that Nouveau Solutions provides to us and he will do anything to ensure that is the case.

All in all, I have nothing but praise to offer for Nouveau Solutions and would highly recommend them to any company that was looking for an IT services company.  There are definitely no plans here to switch to a different IT services company for the foreseeable future.

Here’s to many more years with using Nouveau Solutions! “

Lee Burgess | IT Systems Administrator | Combined Independents (Holdings) Ltd

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” Nouveau have been brilliant from start to finish – very professional and competitive with their service and pricing. We needed a large number of Firewalls to deploy across our global company over a very short time period and thanks to Jack’s excellent availability, Nouveau’s turn-around time was extremely swift, even with nearly no notice. Nouveau not only provided us with the hardware  – one of their competent technicians supplied us with some design work in the past to help with our data centre firewalls replacement project! Nouveau have been great to work with. “

Hassan Ashraf | IT Service and Infrastructure Manager | Everlight Radiology

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” In the summer of 2017, I approached Nouveau in the hope of finding a competent partner that could help us through an upcoming hardware refresh. A priority of ours was to discover a local business (within 20 miles) that excelled and specialised in HPE, Dell, Fortinet and Microsoft/Office 365 as we planned to refresh our whole core infrastructure,. This included storage, infrastructure hosting and networking (core, access and perimeter) for our headquarters and our other branches. After an extensive phase of speccing, detail planning and quoting, Andy Swain and his team were able to offer a “spot on” solution for our demands with a very high cost/value ratio. This project led to a very open and trusting partnership with Nouveau and made them our No.1 partner within IT. “

Stefan Nader | Ensilica

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