Nouveau News
08/02/10
Final preparation for ETT (Europe Talks Tickets) Conference
Final preparations for the forthcoming ETT Conference which takes place on 10th - 12th February are underway. Come and visit out stand A4 to learn more about NEAT Ticketing. Look forward to seeing you there.
08/01/10
Snow Contingency Planning
Businesses across the country have had a very difficult few days operating on skeletal staff as staff have been unable to get to work. If the news is to be believed (although the news reports have been very accurate thus far) the deep freeze is set to continue for another week or so.
It is business as usual here at Nouveau Solutions. Most employees have been able to get into work on foot and sharing vehicles. For the few where it was unsafe to do so, or roads impassable home working arrangements were set in place, such as VPN (virtual private network) to minimise business disruption.
Andy Stevens says "The snow disruption has heightened the need for contingency planning and home working arrangements. Many businesses in the present economic climate can ill afford a lost day of business. Remote working solutions are a proven way of minimising the impact of staff absenteeism on your business.
If you'd like to learn more about remote working solutions and contingency planning please get in touch at sales@nouveau.co.uk.
11/12/09
The Hempel Hotel gives Nouveau Solutions 5-star rating
We recently received the following letter from one of our support customers, The Hempel Hotel - a stylish and sophisticated 5-star London luxury boutique hotel.
Working in the hospitality business makes you aware of the fact that customers often find it easier to complain then to share that they are happy or even impressed with the service they are receiving. As I know, I can often be a customer who knows what she wants; I want to ensure that I also share when I'm happy or as in this case impressed.
Nouveau Solutions has been our IT Support Company for a good few months now and so far I've been very happy with the high level of customer service I've received. Whether it's Dave coming to see us on our "1 day a month on site" or it's Nathan or Edward over the phone, your team is always helpful, gracious and very proactive and willing to think with me. I was most impressed by Steve last week. We had been on the phone several times that day in regards to viruses on my computer and I had expressed that I felt concerned with the situation. At about 5.30pm Steve and I had agreed that we would pick up on this subject again tomorrow. At 5.45pm I dialled the number of the helpdesk, while the phone rang for the 1st time, I realised the time and hung up, thinking: "I'll call tomorrow." Within 5 minutes Steve was on the phone to me checking if it was me who'd just called and if I was ok? That is AMAZING Customer service and I will use that as an example moving forward.
Alexandra Drost
Revenue Manager
26/11/09
Charterhouse School selects NEAT Leisure
"We are enthused by the prospect of implementing NEAT Leisure. This is a software package that truly understands the business needs of the School, providing much needed integration of the commercial requirements of the sports facilities, events and lettings with those of the catering, domestic services and maintenance departments. Based on a core Microsoft platform, we feel confident that even temporary staff will be able to use it comments Tim Ostle,Commercial Director.
18/11/09
Fortinet's FortiMail Earns Platinum Certification for Virus Bulletin's VBSpam Awards
Fortinet - a market-leading network security provider and worldwide leader of unified threat management (UTM) solutions - today announced that its FortiMail email security appliance was awarded Virus Bulletin's highest level "Platinum" certification in the VBSpam Awards.
Virus Bulletin staff tested FortiMail among 13 other anti-spam products for detection rates and the number of false positives. Fortinet's FortiMail product was one of only two products that achieved the Platinum-level certification, which is given to products with a spam catch rate twice as high and a false positive rate twice as low as the average in the test.
For more details, please click here.
14/10/09
Red Shed Tickets selects NEAT
NEAT Ticketing has been selected by Red Shed Tickets of Kelso to consolidate all Box Office requirements for a wide range of venues in the Scottish Borders, including regional and local theatres, festivals and village halls. The single web portal will enable Touring Companies and customers to conveniently book whatever they require, providing far greater choice and better use of the available venues.
Catherine Fish, Proprietor comments "we have a wealth of venues in the Borders, a loyal patron base but they aren't particularly well joined-up. We hope Red Shed Tickets and NEAT's multi-venue ticketing solution will go a long way in bringing everything together".
18/08/09
NEAT eCampaign
We are pleased to announce the addition of NEAT eCampaign a fully integrated email marketing tool which operates directly within Microsoft Dynamics CRM. NEAT eCampaign extends the functionality of Microsoft Dynamics CRM by enabling you to custom-create, distribute and track email marketing campaigns.
Andy Stevens says "In this current economic climate where email marketing is one of the core methods of choice within the entertainment industry to attract and retain customer's. NEAT eCampaign's ability to enable you to analyse and act on your customer's behaviour is paramount".
For more information, click here to view the NEAT eCampaign datasheet, or call 0845 055 6066.
14/0709
Breaking news - Goodwood selects NEAT
Nouveau Solutions are pleased to announce that Goodwood - International Sporting venue, famed for its horse racing and host to major events such as Festival of Speed and Goodwood Revival has selected NEAT (Nouveau's Entertainment and Ticketing Solution).
NEAT (based around Microsoft Dynamics CRM) will consolidate disparate systems to provide one integrated solution that will enable members to book a variety of events across the Goodwood Group at any one time.
Andy Stevens, Managing Director, says "we are extremely proud to be working with Goodwood who play host to so many prestigious events in the British calendar and look forward to implementing a solution that will provide an enriched experience for their members".
For more information about Goodwood go to www.goodwood.co.uk
19/06/09
Wireless Godalming wins Business and Economy Award at the South East Awards
The Wireless Godalming scheme which was delivered by Nouveau Solutions Ltd has won the Business and Economy Award at the recent South East Awards.
Nouveau Solutions Ltd collaborated with Waverley Borough Council with support from the Connected Surrey Project to create a town centre network hub. Gary Hudson from Nouveau Solutions says "Godalming is thought to be the first marketing town in the UK offering free internet access to residents, businesses and visitors to the town. I'm thrilled that Godalming has received this accolade in recognition of the contribution that this Wireless Scheme has brought to the town".
15/05/09
Strode Theatre select Nouveau's Entertainment and Ticketing Solution (NEAT)
After a lengthy selection process during which a number of ticketing solutions were evaluated, the Strode Theatre has selected NEAT to meet the needs of its growing operations.
NEAT's ease of use, scalability, online ticketing and the ability to operate in a hosted environment were all key decision-making criteria. The hosted option was particularly important in order to avoid expensive up-front capital costs.
Implementation will take place in August in time for their Autumn Programme where thereafter patrons can benefit from the new online ticketing and seat selection services.
For more information about Strode Theatre go to www.strodetheatre.co.uk.
12/05/09
National Work from Home Day - 15th May 2009
This Friday is National Work from Home Day. This will be the fourth day organised by WorkWise UK, a national not-for-profit initiative to promote 'smarter working practices' - such as flexible, remote and mobile working and working from home. More and more companies are realising the benefits of hosted services as a way to deliver key IT services for employee's working remotely. To learn more click here.
11/05/09
Newcastle City Hall select Nouveau's Entertainment and Ticketing Solution (NEAT)
After around 15 years using RITA (the original ticketing solution now superceded by NEAT) Newcastle City Hall is upgrading to NEAT to take advantage of full CRM and GUI-based ticketing capabilities. This 2200 multi-use venue will deploy the solution in September 2009.
05/04/09
Nouveau receives testimonial from Microsoft for Nouveau's Entertainment and Ticketing Solution (NEAT)
“Nouveau has taken the time to really understand the issues and problems facing the Entertainment and Events sector, so much so that they have built an excellent extension to Microsoft Dynamics CRM that handles the end-to-end ticketing/reservation process. NEAT is designed to specifically address the complex needs of the sector by simplifying tasks, improving workflows and delivering competitive advantage. The combination of Microsoft’s software and Nouveau’s expertise is something that could change the game for this sector.” Jason Nash, Microsoft UK
01/04/09
Nouveau Entertainment and Ticketing Solution (NEAT) is taking the market by storm
NEAT is a powerful multi-venue Box Office system and is designed to simplify the tasks of a busy Box Office. NEAT automates the entire booking/reservation/payment process, manages patron relationships by providing personalised, intelligent marketing programmes, provides an online portal and an extensive management reporting suite. Click here for further information and find out why NEAT is making such a noise.
01/04/09
Nouveau team conquer!
The Nouveau team successfully completed the Relay Challenge and are now nursing a multitude of aches and pains! Click here to view pictures of the team. Well done to everyone who took part and raised valuable funds for our chosen charities.
27/03/09
Nouveau get set to run the relay in the name of charity on Sunday
8 members of the Nouveau team are taking part in the Osborne Clarke Business Challenge Relay on Sunday, 29th March raising money for the NSPCC, Help for Heroes and Macmillan Cancer charities. Good luck to all the team.
03/03/09
FortiOS 4.0 launched
With the release of FortiOS 4.0, Fortinet is redefining network security again by extending the scope of consolidated security capabilities within the FortiGate multi-threat security system. There are many new features in FortiOS 4.0, but the primary services, which we believe will best resonate with customers are WAN optimisation, Application Control, SSL Inspection and Data Leakage Protection.
19/12/08
Nouveau Solutions becomes a HP Preferred Partner
"Preferred Partners provide an unparalleled combination of expertise, proximity and customized solutions to our joint customers, and we're proud to put them at the forefront of our channel offering," said Jos Brenkel, Vice President, Solution Partners Organization, HP EMEA.
08/12/08
New Website
This is our new website. We hope you like it.
05/12/08
Siemens and Nouveau Press Release
Siemens extends HiPath OpenOffice ME providing enterprise level functionality for UK's small and medium businesses. New features deliver for competitive advantage, increased productivity and organisational efficiency. Learn how Nouveau customer, the Institute of Physics, have implemented OpenOffice ME unified communications solution.
05/12/08
Nouveau customer Pembrokeshire College implement Fortinet for network security consolidation
"The FortiGate-1000A-FA2 went beyond our expectations, coping with the challenges of layered security functions admirably; the CPU usage stats never go much higher than about 45% even when it's being hammered. It is a highly versatile piece of equipment which delivers high speed internet in a very challenging environment." says Matthew Marl, IT Manager, Pembrokeshire College.
06/08
Nouveau Solutions Achieve Fortinet Gold Partner Status
“Network Security remains a top business priority and there is a strong demand for UTM appliances and Fortinet’s marketing-leading suite of products. The Gold Partner accreditation endorses our commitment to providing best of breed solutions to our customers and validates our technical capability to deliver the
Fortinet suite of products” says Andy Stevens, Director, Nouveau Solutions Ltd.
06/08
Nouveau Solutions become Cincom's UK Hosting Partner
06/08
Nouveau Solutions in top 5 of Microsoft Dynamics CRM Gold Partners in UK
In league tables recently released by Microsoft, Nouveau Solutions continues to be in top 5 Microsoft Dynamics CRM Gold partners in UK, this demonstrates our expertise with Microsoft technologies and a proven ability to meet customers’ need using this technology.
05/08
Nouveau Solutions helps Godalming get switched on!
Godalming town centre is set to benefit from wireless technology, as a one-year pilot scheme goes live on Tuesday, 20th May.
A secure, wireless network will cover an area from the railway station to the Council offices and will include the Pepperpot, Godalming High Street, Bridge Street, The Burys and the Council offices. It will enable residents, businesses, and visitors to connect laptops, mobile phones, and gaming devices to the Internet from around the town.
The scheme will be delivered by technology specialist Nouveau Solutions Ltd whose wireless Head of Division, Gary Hudson, says, ‘“Godalming is thought to be the first market town in the UK with a scheme such as this and it means that anybody in the area can make use of free internet access. As a local business, we are keen to give Godalming another first, building on Godalming’s history as the first town with a public electricity supply and the connection with Jack Phillips as the ‘wireless’ operator on the Titanic".
05/08
Nouveau Solutions Announce partnership with PGP Solutions
PGP Corporation is the leader in email and data encryption solutions for enterprise data protection. During the past 10 years, PGP® technology has earned a reputation for innovative, standards-based, trusted solutions. PGP solutions are used by more than 80,000 enterprises, businesses, and governments worldwide.
Customers depend on PGP solutions as part of a regulatory and audit compliance solution, to protect confidential information, secure customer data, and safeguard companies' brands and reputations.
Request your free copy of the "Laptop Encryption for Dummies" Book by emailing: marketing@nouveau.co.uk
