Microsoft Dynamics CRM
Microsoft Dynamics CRM is a fully integrated customer relationship management (CRM) System. Microsoft Dynamics CRM gives you the capability to easily create and maintain a clear view of customers from first contact through to purchase and post-sales. With tools to enhance your company's sales, marketing and customer service processes along with native Microsoft Office Outlook integration, Microsoft Dynamics CRM delivers a fast, flexible and affordable solution.
Nouveau provide the following Microsoft Dynamics CRM Services:
- Microsoft Dynamcs CRM Software Supply
- CRM Application Installation
- CRM Application Customisation
- CRM Data Migration Services
- CRM Support
- Hosted Microsoft Dynamics CRM
- eCampaign - create email marketing campaigns from within Microsoft Dynamics CRM.
eCampaign
eCampaign enables your organisation to deliver exceptional marketing campaigns above and beyond the standard functionality of Microsoft Dynamics CRM by offering the ability to create email marketing from within CRM. It gives marketing professionals the advantage of custom building creative HTML and the tracking of email campaigns from inside Microsoft Dynamics CRM. eCampaign is easy to use and operates directly within Microsoft Dynamics CRM. The seamless integration is a great timesaver and ensures successful marketing activity and ease of use for you and your team.
For further details of eCampaign, please click here.
Nouveau Solutions have also developed additional features to Microsoft Dynamics CRM which includes:
- Summary View - summary entity which will allow CRM users to view all the activities that have occurred on a particular case/Leads/Accounts/Contacts/ Opportunities in a consolidated view
- Self Service Portal - A customer facing Self Service Portal enabling organisations using Microsoft CRM, to extend their customer service and support functions to the web to achieve more efficient support and services as well as providing higher customer satisfaction and self sufficiency
Nouveau Solutions have developed specific vertical solutions for finance, property management and the utilities sector.
- Leasing Proposal Management System for Financial Industry Sector
- Property Management System
- Customised Microsoft Dynamics CRM for the Utility Industy Sector
- NEAT (Nouveau Entertainment & Ticketing) Box Office and Reservation System
What can Microsoft Dynamics do for you?:-
Marketing: A clearer view of customers and more informed marketing investments
Segment customer lists into distinct benefit groups and then market to one or more of the identified segments using a workflow-driven model.
Sales: Get more leads and close more business
Access a complete view of customer data online or offline, and leverage tools that enable your sales professionals to get real-time access to leads, identify cross-sell and up-sell opportunities, and close more deals, faster.
Customer service: Provide more value to customers
Respond faster to customer service issues and empower your service organisation to anticipate, address and deliver consistent, efficient customer care that contributes to long-term business profitability.
Analytics - Helps You Benefit From Your Business Data
Capture timely and actionable insights into your business - Information you can understand and put to work quickly is key in your competitive world and, more importantly, turning your data into knowledge.
Workflow - Make your business processes more predictable, improve efficiency, and guarantee consistent execution
Share information across your organisation and stay productive - Collaborate at every level and give everyone access to the business process best practices that can make them more effective and efficient.
